O pozici
At ABB, we help industries run leaner and cleaner—and every person here makes that happen. You’ll be empowered to lead, supported to grow, and proud of the impact we create together. Join us and help run what runs the world.
Co budeš dělat
- In this role, you will have the opportunity to develop course materials and handle content delivery for technical training for customers, either in classroom or on-site.
- Each day, you will be responsible for post-training activities such as course feedback collection, possible corrective actions on course materials and equipment, etc.
- You will also showcase your expertise by guaranteeing excellent customer service and securing high level of customer satisfaction through trainings.
- Deliver engaging training sessions
- Develop training materials
- Integrate AI tools in training
- Gather & analyze feedback
- Maintain training records
- Collaborate with SMEs
- Support continuous improvement
- Meet delivery targets
- Experiment with AI innovations
- Share AI learnings with team
Koho hledáme
- Training & Facilitation Skills
Experience in training, coaching, or knowledge transfer roles
Proven ability to design and deliver effective training sessions (both instructor-led and e-learning)
Strong facilitation skills to engage diverse audiences and adapt to different learning styles
Experience with adult learning principles and instructional design
- Technical/Domain Expertise
Ability to translate complex technical concepts into clear, practical learning content
- Communication & Presentation
Excellent communication skills (written and verbal) in English
Ability to present clearly to different seniority levels (from technicians to managers)
Strong organizational and structuring skills for training materials
Capable of handling Q&A sessions and difficult questions confidently
- Learning & Development Mindset
Self-motivated learner - continuous improvement of own skills and knowledge
Ability to stay updated with new tools, processes, and industry best practices
Experience with Learning Management Systems (LMS) or training platforms (e.g., MyLearning)
Comfortable with feedback and coaching others
- Problem-Solving & Adaptability
Ability to identify training needs and gaps in knowledge
Creative approach to solving training challenges
Flexible to adjust training methods based on feedback and results
Experience developing documentation and training materials
- AI skills
AI fundamentals & concepts
Hands-on ChatBot exploration
AI in learning awareness
Content creation in AI
Ethical AI awareness
Learning from AI experiments
Benefity
- The ABB Europe Operation Center (EUOPC) is a major operational hub supporting ABB’s Automation business across Europe and other continents, specializing in delivering operational excellence, digitalization, and collaborative services
- Building a cleaner, smarter future takes all kinds of minds: the curious, the courageous, and the creative. That's why we welcome people from all backgrounds and experiences.
