O pozici
A Scania a világ egyik vezető gyártója a tehergépkocsik, buszok, valamint ipari és tengeri hajómotorok piacán. Termékeit és szolgáltatásait több mint 100 országban értékesíti, világszerte több mint 59 000 munkavállalót foglalkoztat. A Scania Hungária Kft. a Scania termékek hivatalos importőre Magyarországon. A Scania 100%-os tulajdonában álló leányvállalatként hét saját kirendeltséggel működik, amelyekben járműértékesítési és szerviztevékenységeket lát el. A Scania Hungária Kft. a Scania Közép-Európai Régiójának része, amely Magyarországon kívül Csehországot és Szlovákiát is magában foglalja. A régió központja Prágában található.
Co budeš dělat
- Product Demos
- Use a predefined script to demonstrate the most basic features/attributes of the product/service.
- Product/Service Information
- Provide basic product/service information and respond to basic customer questions about the product/service.
- Equipment Installation
- Carry out simple installation tasks, following detailed instructions and working under close supervision to complete the allocated tasks.
- Equipment Maintenance and Repair
- Carry out simple maintenance and repair tasks, following detailed instructions and working under close supervision to complete the allocated tasks.
- Resolving Customer Issues
- Respond to basic customer issues, such as returns, and escalate issues appropriately.
- Operational Compliance
- Follow a range of mandatory procedures to ensure that work is carried out to the required quality standards and/or to ensure adherence to external regulatory codes and internal codes of conduct.
- Customer Relationship Management / Account Management
- Make calls (by telephone or in person) to allocated existing customers to establish contact and build rapport.
- Customer Needs Clarification
- Interview the customer, using a simple standard sales script, to clarify the customer's requirements.
- Work Scheduling and Allocation
- Organize own work schedule each day in line with changing priorities.
- Health, Safety, and Environment
- Follow a range of mandatory work instructions (including use of personal protection equipment where relevant) to safeguard the environment and the well-being of self and others.
- Personal Capability Building
- Develop and maintain excellent procedural or technical skills by participating in assessment and development planning activities as well as formal and informal training and coaching.
