O pozici
Our Purpose
At SentinelOne, we are driven by a clear purpose: to give the advantage to those who secure our future. As AI reshapes how organizations build, operate, and innovate, the responsibility to protect them becomes more critical than ever. When you join SentinelOne, your work helps protect global enterprises, critical infrastructure, and the technologies shaping tomorrow. If you are motivated by meaningful challenges and want your impact to be real, measurable, and global, you will find purpose here.
About Us
SentinelOne is a company at the intersection of AI and security, pioneering a new operating model for cybersecurity. Our AI-native platform unifies protection across endpoint, cloud, identity, data, and AI systems to deliver autonomous detection and response with clarity and speed. By combining real-time analytics, intelligent automation, and a unified data foundation, we reduce noise, simplify complexity, and empower security teams to focus on what truly matters.
Our teams are builders, problem-solvers, and innovators committed to shaping the future of security. If you are excited to solve hard problems alongside talented, mission-driven people, we invite you to help us build a safer future for humanity.
Co budeš dělat
- Support incoming technical cases by helping with initial case review, triage, and data gathering under the guidance of the Technical Support team.
- Learn SentinelOne support workflows, tools, and case management practices, and apply them consistently in daily work.
- Use internal documentation, knowledge base articles, and team guidance to suggest next troubleshooting steps and support case progression.
- Help build relevant AI automations and tools to help deflect tickets and improve productivity.
Koho hledáme
- Strong interest in technical support, cybersecurity, and problem-solving.
- Excellent customer service mindset and strong written and verbal communication skills.
- Ability to multitask, manage time effectively, and stay organized in a high-volume environment.
- Basic troubleshooting ability and foundational understanding of operating systems, endpoint security, network issues, or IT support concepts.
- Ability to think outside the box and drive innovation that improves productivity
- Coding/scripting and AI experience are an advantage.
Benefity
- 1:1 mentorship throughout your internship
- Flexible working hours adjusted to your academic schedule (20 hours/week, 3-month program: October 5, 2026 – January 29, 2027)
- Hands-on experience with challenging, meaningful projects
- Access to training and professional development opportunities
- Networking connections with recent graduates and employees across the company
- Leadership speaker series featuring senior leaders and industry experts
- A fun, engaging workplace with regular team events
