O pozici
We are the BYD Czech Republic & Slovakia team — a passionate group of both young and seasoned professionals driven by innovation and a deep understanding of the automotive landscape. As a new entrant brand, we embrace complexity and change, and we are committed to long-term success by delivering top-tier BEV/PHEV products, exceptional customer experiences, and high-quality services to our local markets.
Our forward-thinking mindset, agility, and close collaboration with our valued partners form the foundation of our growth. United by a shared vision of excellence and sustainability, we work together to build a customer-centric and future-ready organization in the Czech Republic and Slovakia.
Co budeš dělat
- Provide regional technical support via service portal, remote diagnostics, and onsite support.
- Conduct regular visits; organize workshops with partners and HQ to improve capability.
- Organize onsite technical training for new product launch and structured level training.
- Collect/report typical fault trends and critical faults; drive rapid quality resolution.
- Develop and release technical notices and typical repair cases.
- Support regional special events and urgent technical escalations with onsite solutions.
- Perform additional tasks as assigned by line manager.
Koho hledáme
- Bachelor’s degree or higher; 5+ years of relevant experience.
- Fluent English and native Czech/Slovak; Chinese is a plus.
- Strong cross-cultural and cross-functional coordination skills.
- Ability to work under pressure and meet deadlines.
- NEV technical background preferred.
- Willingness to travel frequently within Europe and to China.
