O pozici
Who We Are: Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in today’s complex world. Our culture thrives on finding new and better ways to accelerate what’s next. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. If you are looking to stretch and grow your career our culture will embrace you. Open up opportunities with HPE.
Co budeš dělat
- The Tech Center consultant is responsible for providing technical support and/or leadership in the creation and delivery of SAP technology solutions designed to meet a customer’s business needs.
- Create and maintain effective customer relationships to secure customer satisfaction.
- Provide the deepest level of product- and technology-specific expertise available to customers from anyone in the sales organization in deal pursuit situations.
- Analyze very technical information and communicate it effectively to different kinds of audiences
- Understand and have technical discussions with our requestors and customers
- Acquire, maintain, grow, and demonstrate technical knowledge of HPE’s technology and solutions and deepen your expertise within an area of specialization
- Understand customer business requirements from a technical viewpoint and use technical expertise to propose and configure solutions which help customers achieve their business goals
- Participate in complex technical architecture, design, and sizing, by identifying site-specific parameters and constraints that impact the technical solution.
- Provide your output within the defined SLA while properly tracked in our ticketing system.
- Professionally manage customer expectations and respond to customer concerns
- Demonstrate technical competence in customer/partner communications
- Able to proactively learn about new products and features, as well as finding new resources.
- Take on additional tasks and responsibilities as you grow into the role (product lead, coordinator or similar tasks which involve support within and outside of the team)
- Share knowledge and experience with peers
- Train and coach new colleagues
- Carry out administrative activities related to mentioned content of work
- Create SAP solutions through our configuration tools
- Provide technical presales support (ranging from general compatibility to in-depth technology consultancy) to the HPE Sales and Pre-Sales workforce, as well as top-selling Partners and Distributors
- Our service is delivered via e-mail with a customer-oriented approach.
Koho hledáme
- Some expertise in SAP ecosystem including SAP HANA–based architectures.
- 5+ years of experience in technology industry with focus on technical selling.
- Master or Bachelor’s degree in engineering or from technical university
- Proven IT background through either job history or education, who can analyze very technical information and communicate it effectively to different kinds of audiences.
- Fluent in written and verbal English
Benefity
- We have the flexibility to manage our work and personal needs.
- We make bold moves, together, and are a force for good.
