O pozici
At Kuoni Tumlare, we design and deliver exceptional travel experiences through a comprehensive portfolio of destination management solutions. With over 100 years of experience, we serve a global network of partners by offering series tours, educational trips, MICE events, and more.
For a new platform that will replace our 4 legacy enterprise systems we are looking for Business Analysts to join our Agile teams.
Co budeš dělat
- Develop and execute a comprehensive change management strategy aligned with project goals and business priorities
- Define success metrics, adoption KPIs, and change governance frameworks
- Integrate change plans with project timelines and implementation milestones
- Conduct stakeholder analysis to identify impacted groups, influence levels, and engagement strategies
- Build strong relationships with senior leaders, regional teams, and functional stakeholders
- Coach leaders to effectively sponsor and role-model change
- Assess change impacts across processes, roles, systems, and behaviors
- Conduct organizational readiness assessments and define mitigation actions
- Identify resistance points and design targeted interventions
- Design and deliver a structured communication strategy across global audiences
- Develop compelling messaging tailored to different stakeholder groups
- Partner with Global Head - Corporate Communications, Kuoni Tumlare to ensure consistency and reach
- Define training strategy, curriculum, and learning journeys aligned to system implementation
- Coordinate with Head of Training DMC Europe, SMEs, and regional leads to deliver training programs
- Ensure training effectiveness through feedback loops and adoption metrics
- Monitor adoption through data insights, user feedback, and performance metrics
- Design reinforcement mechanisms including nudges, leadership engagement, and recognition
- Ensure sustained behavioral change post-implementation
- Advise on and deploy AI tools to enhance change activities (e.g., personalized communications, chatbots for user support, sentiment analysis, learning recommendations)
- Use AI-driven insights to track engagement, predict resistance, and tailor interventions
Koho hledáme
- English – fluent (written & spoken)
- 15+ years of experience in change management, organizational development, or transformation roles
- Proven experience leading large-scale system implementations (preferably in global or matrixed environments)
- Strong expertise in change methodologies (e.g., Prosci, Kotter, ADKAR)
- Demonstrated ability to manage stakeholders across cultures and geographies
- Experience designing and delivering communication and training strategies at scale
- Familiarity with AI tools and digital platforms that support change and learning
- Excellent facilitation, storytelling, and influencing skills
Benefity
- Global Brand: Opportunity to work in an international environment
- Stability: 100 Years at the top of our field and still pushing into new territory
- Progression: We reward high performers and look to promote key talent internally
- Learning and Development opportunities for growth and Upskilling
- A Supportive Management Culture and autonomous working environment
- Company Wide Bonus Scheme
- Dedicated Employee Engagement Activities
- Flexible & Hybrid Working
- Annual Awards and Recognition for high Performers
- Friendly and Collaborative work environment
