O pozici
At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com .
As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit.
Co budeš dělat
- End-to-End Business Readiness Leadership
Lead and orchestrate all change, engagement, training, and adoption activities across assigned releases, ensuring full business readiness from impact assessment through hypercare .
Own the adoption outcomes for the OTC value stream, ensuring readiness is driven by behavioral adoption, not activity completion .
- OTC Value Stream Integration (Deliver Focus)
Act as a subject matter leader for the OTC value stream, with emphasis on: Logistics execution and distribution processes Order management and Customer Excellence Trade compliance and Global Trade Services (GTS)
Ensure change interventions fully reflect end-to-end process flows from order capture through delivery and invoicing , aligning business readin
- Change Impact & Localisation
Drive Change Impact Assessments (CIA) across Logistics, Customer Excellence, and GTS domains, translating impacts into site-level action plans and persona-based adoption strategies .
Enable localisation of impacts across regions, ensuring relevance to local distribution models, compliance requirements, and customer channels .
- Learning & Capability Enablement
Lead Learning Needs Analysis (LNA) and define targeted enablement strategies for roles across OTC (e.g., Customer Service, Logistics Operations, Trade Compliance).
Ensure delivery of role-based, scenario-driven training tied to critical business processes and operational outcomes.
- Deployment Readiness & Cutover Leadership
Own the business readiness component of go-live planning , including: Super User mobilisation Final readiness validation for sites and markets Alignment with cutover schedules and operational continuity plans
Ensure seamless transition during go-live and hypercare , minimizing disruption to customer fulfilment and logistics operations.
- Stakeholder Engagement & Site Activation
Lead engagement across global, regional, and site stakeholders , particularly within: Supply Chain / Logistics organizations Commercial and Customer Service teams Trade and compliance functions
Establish and activate Super User networks to drive adoption, coaching, and sustained behavior change.
- Risk Management & Business Continuity
Identify and mitigate operational risks within OTC processes
Koho hledáme
- This position is specifically focused on DELIVER capabilities , requiring deep expertise across:
Logistics and Distribution
Customer Excellence / Commercial Operations
Global Trade Services (GTS)
Benefity
- In addition to base pay, we offer the following benefits*: an annual bonus with set target (% of pay) depending on pay grade / location, where the actual amount is based on the employees’ and companies’ performance of the previous calendar year, or sales commissions. Moreover, we offer vacation days, parental leave for a minimum of 12 weeks, bereavement leave, caregiver leave, volunteer leave, wel
