O pozici
Candela Corporation is a leading global aesthetic device company with a comprehensive product portfolio and a global distribution footprint. We are the market leader in the development, and distribution of medical and aesthetic laser and light-based technologies. The Company’s technology enables physicians to provide advanced solutions for a broad range of medical-aesthetic application including hair removal, wrinkle reduction, tattoo removal, improving the skin’s appearance through the treatment of benign vascular and pigmented lesions, and the treatment of acne, leg veins and other common indications.
The Company is headquartered in Marlborough, Massachusetts, USA, with an additional R&D facility in Yokneam, Israel and commercial locations across Asia Pacific, and Europe. Products are sold directly in 18 countries worldwide and are supported by capital sales, field service, clinical education, technical support and marketing development organizations. Candela maintains contracted distributors in over 60 other countries.
Co budeš dělat
- Define and drive the commercial L&D strategy (automate for innovation and scalability), aligning learning initiatives with enterprise goals and performance gaps.
- Design and maintain a comprehensive training calendar (customer/internal commercial) with cross-functional alignment across Commercial Sales, Service & Consumables, Clinical, Service, GBU, Marketing, and Post-Sales teams.
- Run quarterly review sessions to present learning insights and strategic recommendations to senior leadership and stakeholders which aligns to the overall company CLV direction.
- Lead change management initiatives, supporting adoption of critical global transitions and tool implementations through structured learning programs.
- Establish and report on KPIs and analytics to measure learning effectiveness and program impact.
- Implement standardized instructional design models (ADDIE/SAM) and adult learning principles for internal and external training initiatives.
- Ensure use of modern training tools, techniques, and modalities for effective learner retention rates and behavioral change.
- Oversee the commercial learning lifecycle — needs assessment, design, development, delivery, and evaluation — across blended modalities (in-person, virtual, e-learning).
- Conduct gap analyses and needs assessments to ensure learning objectives are targeted, relevant, and drive revenue.
- Lead the modernization of commercial staff onboarding and customer onboarding to support Customer Lifetime Value (CLV).
- Serve as the subject matter expert on learning technologies, AI tools (e.g., Synthesia, Gong), and LMS platforms — continuously evaluating and optimizing the training tech stack.
- Utilize AI tools to create scalable, multilingual customer training modules and videos that reduce the need for additional support.
- Drive adoption of data analytics and blended learning approaches to enhance program reach, engagement, and effectiveness.
- Oversee a global Learning Management System (LMS) to track course completions and/or certifications.
Koho hledáme
- Proven track record leading enterprise-wide learning programs and organizational transformation initiatives.
- Experience partnering directly with executive teams in complex, matrixed environments.
- Background in change management, instructional design, and AI required.
- Industry experience in MedTech, medical devices, or similarly regulated environments, preferred.
- Strategic thinking and business acumen.
- Executive presence and cross-functional influence.
- Instructional design and adult learning expertise.
- Change management and transformation leadership.
- Leadership and team‑building skills.
- Analytical mindset, including familiarity with performance metrics or web analytics tools.
- Technology proficiency: LMS platforms, AI-driven tools, e-learning authoring tools (Synthesia, Gong, Articulate 360, Camtasia, Vyond, etc.).
- Project and program management; highly organized and detail-oriented.
- Excellent communication, facilitation, and presentation skills; Conversant in the English language, verbal/written communication.
- Good Microsoft Office skills, demonstrated command of Word, Excel, and PowerPoint.
- Able travel, when required.
