O pozici
Wrike is the most powerful work management platform. Built for teams and organizations looking to collaborate, create, and exceed every day, Wrike brings everyone and all work into a single place to remove complexity, increase productivity, and free people up to focus on their most purposeful work.
Our vision: A world where everyone is free to focus on their most purposeful work, together.
Co budeš dělat
- Lead technical security conversations with customer-side security teams, including security officers, CISOs, and IT stakeholders, to address concerns and validate Wrike’s security capabilities
- Support Sales teams by proactively identifying and resolving security-related objections that may impact deal progression
- Help drive business growth by promoting Wrike’s premium security features, such as Wrike Lock and data residency offerings, and demonstrating how they align with customer needs
- Contribute to larger deal sizes by positioning security as a strategic part of the customer’s buying decision
- Complete security questionnaires, RFPs, and customer security portal assessments with speed and accuracy
- Use internal AI tools and knowledge bases to deliver high-quality, consistent responses to technical security inquiries
- Quickly learn and follow internal security workflows and processes to ensure a smooth experience for internal stakeholders and customers
- Partner closely with the core Security team to stay aligned on product updates, vulnerabilities, and roadmap developments
- Collaborate with Sales and Customer Success teams through regular follow-ups and ongoing support before and after the sale
- Share customer feedback and recurring security needs with Product and Security teams to help shape future security improvements
- Contribute to process improvements that enhance how Wrike manages security inquiries and customer interactions
Koho hledáme
- 3+ years of experience in a customer-facing technical role such as Sales Engineering, Customer Success, Solutions Engineering, or Security Consulting, preferably in a SaaS environment
- Strong communication skills with the ability to explain complex security and compliance concepts to both technical and non-technical audiences
- Experience handling customer objections and guiding security-related discussions in a business-focused way
- Solid understanding of cloud security principles
- Knowledge of data privacy regulations such as GDPR and CCPA
- Familiarity with security and compliance frameworks such as SOC 2, ISO 27001, and HIPAA
- Ability to manage multiple priorities effectively in a fast-paced environment
- Experience using AI tools, internal documentation, or knowledge bases to improve quality and efficiency in responses
- English spoken and written skills - advanced level
Benefity
- 💚 Dedicated: We get up every day focused on helping our customers win. We’re committed to helping our teammates win, too!
- 🤗 Approachable: We're friendly, easy to get along with, considerate, and helpful.
- 🤩 Customer-Focused
We care about our customers. We understand the customer journey, experience, and value derived from Wrike. Decision-making and action-taking are done with the customer in mind.
- 🤝 Collaborative
We work as one and win together, each bringing unique strengths that contribute to diversity of thought for better outcomes. Leveraging our own work management platform, we foster an environment of creative collaboration and shared achievement.
- 🎨 Creative
We strive to succeed through continuous innovation. It’s our pursuit of novel concepts that helped us create a market category. We continue to cultivate a workplace that fosters creative thinking as a means of transcending conventional boundaries and empowers us to break new ground to deliver extraordinary work management solutions.
- 💪 Committed
We believe in ownership at all levels of the organization, by owning workflows from start to finish. Each member of our team is an integral part of this commitment, establishing work as a platform for personal growth and transformation, as well as collective success and growth.
