O pozici
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Salesforce Operations Analyst based in Czechia.
This is a high-impact Revenue Operations role focused on optimizing and scaling the core systems that power go-to-market performance across Sales, Marketing, and Customer Success. In this position, you will act as the operational owner of Salesforce and HubSpot, ensuring seamless data flow, accurate reporting, and efficient lead management across regions. You will play a critical role in designing and maintaining scalable CRM and marketing automation processes that directly influence pipeline generation and revenue growth. Working closely with cross-functional stakeholders across commercial and technical teams, you will translate business needs into automated, data-driven workflows. This is a highly analytical and hands-on role suited for someone who enjoys solving system challenges, improving operational efficiency, and enabling data-backed decision-making in a fast-paced, global environment.
Co budeš dělat
- Own the configuration, maintenance, and continuous improvement of Salesforce, including dashboards, workflows, user management, and reporting structures.
- Administer HubSpot as a core marketing automation platform, ensuring system integrity, performance, and alignment with Salesforce.
- Manage and optimize the bi-directional integration between Salesforce and HubSpot to ensure accurate, reliable, and timely data synchronization.
- Support integrations between CRM systems, ERP platforms, and other third-party tools to enable a unified revenue operations ecosystem.
- Own the end-to-end lead management process, from lead capture through qualification, scoring, and handoff to Sales teams.
- Design, maintain, and optimize lead scoring models, lifecycle stages, and MQL qualification frameworks in collaboration with Sales and Marketing.
- Monitor funnel performance and provide insights on lead conversion, pipeline velocity, and revenue metrics through dashboards and reporting tools.
- Develop and maintain scalable reporting frameworks, leveraging AI-powered analytics tools to support data-driven decision-making.
- Conduct regular data audits to ensure accuracy, consistency, and integrity across systems.
- Document system configurations, process changes, and operational workflows to ensure transparency and scalability.
- Provide technical support, troubleshooting, and training to ensure effective adoption of CRM and marketing automation tools.
- Collaborate with cross-functional teams to automate workflows, improve data quality, and optimize commercial operations processes.
Koho hledáme
- Bachelor’s degree in Business, Information Systems, Computer Science, or a related field.
- Minimum of 3 years of experience in Salesforce administration, CRM operations, or revenue operations roles.
- Salesforce Administrator certification is required; additional certifications such as Advanced Administrator or Platform App Builder are a plus.
- Hands-on experience with HubSpot, including lead scoring, lifecycle management, and Salesforce–HubSpot integration.
- Strong understanding of CRM and ERP systems and how they integrate within a revenue operations ecosystem.
- Proven ability to design, implement, and optimize business processes and drive user adoption across teams.
- Experience working with AI-powered analytics, automation, or reporting tools is highly desirable.
- Strong analytical mindset with the ability to interpret data, identify trends, and provide actionable insights.
- Excellent problem-solving skills with the ability to manage multiple priorities in a fast-paced environment.
- Strong communication and stakeholder management skills across technical and non-technical teams.
- Proactive, detail-oriented, and comfortable working independently in a remote-first environment.
Benefity
- Fully remote position with flexible working hours.
- Competitive salary aligned with experience.
- Full-time, indefinite-term employment contract.
- Direct mentorship and opportunities to grow into advanced RevOps or platform expertise roles.
- Continuous learning support, including English classes and professional development resources.
- Financial support for certifications and upskilling opportunities.
- Collaborative, transparent, and globally distributed team environment.
- Strong ownership culture where ideas and initiatives are valued.
- Exposure to complex, global revenue operations systems across multiple regions.
