O pozici
Koronet is the leading software company for vertical software, B2B e-commerce, and payment solutions within the floriculture industry. Our solutions include multiple ERP SaaS offerings and an e-commerce platform that enables end-to-end transactions across the B2B supply chain. Our mission is to become the most widely used system for the global floriculture supply chain. The company is backed by Radian Capital, a New York City-based equity fund with over $1 billion in assets under management.
Co budeš dělat
- Execute the day-to-day configuration, support, maintenance, and improvement of our Salesforce platform, including user account maintenance, reports, dashboards, workflows, and routine administrative tasks.
- Administer HubSpot as a secondary platform, owning its configuration, integrations, and data health.
- Manage the bidirectional integration between HubSpot and Salesforce, ensuring reliable data flow and sync integrity across both systems.
- Manage Salesforce integrations with ERP systems and other third-party applications.
- Provide both technical and analytical support for strategic system initiatives and projects.
- Own the end-to-end lead management process: from lead capture in HubSpot through MQL qualification and handoff to Sales in Salesforce.
- Design, maintain, and iterate on lead scoring models in HubSpot to ensure accurate MQL identification and prioritization.
- Partner with Sales and Marketing to define and enforce lead lifecycle stages, conversion criteria, and SLA standards.
- Monitor and report on funnel performance — lead volume, conversion rates, MQL-to-opportunity velocity — and surface actionable insights to stakeholders.
- Develop and maintain dashboards, custom reports, and data visualizations in Salesforce and through AI-powered reporting tools to provide actionable insights across Sales, Marketing, Customer Success, and Support.
- Ensure data integrity by performing regular audits, validation, and cleaning across all platforms.
- Analyze organizational data to identify trends, opportunities, and gaps across the revenue funnel.
- Develop and document processes that hold the commercial team to accountable standards for activity reporting and pipeline hygiene.
- Work with commercial, finance, and operations teams to improve data quality, automate key workflows, and reduce manual effort.
- Document all platform configurations, process changes, and system modifications.
- Provide responsive end-user support and training to ensure effective utilization of Salesforce and HubSpot across teams.
- Troubleshoot and resolve technical issues in a timely manner.
Koho hledáme
- Bachelor's degree in Business Administration, Information Systems, Computer Science, or a related field.
- Minimum 3 years of experience as a Salesforce Administrator or Analyst.
- Salesforce Administrator certification required; additional certifications (Advanced Administrator, Platform App Builder) are a plus.
- Hands-on experience with HubSpot, including lead scoring, lifecycle stages, and HubSpot-Salesforce integration.
- Strong understanding of ERP systems and their integration with CRM platforms.
- Proven ability to design and implement new processes and facilitate user adoption.
- Comfort working with AI-powered tools for reporting, automation, and workflow optimization.
- Creative and analytical thinker with strong problem-solving skills and sound judgment.
- Demonstrated ability to manage multiple priorities and deadlines independently.
Benefity
- 100% remote position with flexible working hours.
- Direct mentorship and space to grow into a platform or product expert.
- English classes and continuous learning support.
- A collaborative and transparent environment where your ideas matter.
- Competitive salary based on experience.
- Full-time, indefinite-term contract.
- Global and Remote-First: Work with a diverse team across the Americas and Europe, with flexibility to work from anywhere.
- Ownership Culture: We foster an environment where each team member takes ownership and is empowered to contribute to the company's success.
- Growth & Development: We support continuous professional growth and offer financial assistance for technical certifications and other learning opportunities.
- Compensation: Competitive salary and an indefinite contract, with salary negotiable based on experience.
