O pozici
Quality Manager
Join Livingston and grow your career in the constantly changing world of international trade. Livingston is a market leader offering customs brokerage, international trade consulting, compliance and freight forwarding services around the world. Livingston has over 3,000 employees at more than 90 key border crossings, sea ports, airports and other strategic locations in North America, Europe and Asia.
Our fast-paced and collaborative environment offers you the opportunity to work with leaders in the industry, receive recognition for achievements and develop your expertise in the complex and evolving world of trade. Learn how you can make an impact at Livingston.
Co budeš dělat
- This position is responsible for the quality assurance and project initiatives of the day-to-day operation focusing on Strategic Accounts. The Quality Manager ensures proper procedures are being documented, followed, and updated as needed through the project management methodologies. The candidate is responsible for all projects related to efficiency, operation and compliance regarding strategic a
- Ensure business projects and procedures are executed effectively and efficiently – on time and within budget
- Oversee projects and develop and maintain project management methodologies, standards, and tools
- Oversee procedure qualities by reviewing and ensuring that processes are running efficiently and address inefficiencies within processes and procedures.
- Influence and lead internal and teams, interface with all key functions/teams within Livingston Leadership, and engage with the system teams in order to deploy best practices and standardization on procedures
- Define, communicate, and execute the vision and strategies for effective implementation of projects within organization.
- Document inefficiency within procedures that are impacting production quality and execute plans for improvements.
- Track and monitor department projects related to process improvement, efficiencies, and procedural changes that will impact teams and are completed in timely manner.
- Schedule and balance team activities to meet deadlines for deliverables and meetings
- Provide periodic review of procedures and team performance using both formal and informal mechanisms; mentor team members in best practices and provide skill development
- Support management with related quality issues that require project initiation for process improvement and development.
- Provide detailed and executive level status reports and updates to leadership regarding projects and quality findings
- Entry audit as needed
- Deliver engaging, informative, and well-organized presentations
- Lead and manage indirect team members within organization.
- Meet professional obligations through efficient work habits such as, meeting deadlines, honoring schedules, coordinating resources and meetings in an effective and timely manner, and demonstrate respect for others
- Perform other related duties as assigned by management
- Adhere to established company policies and procedure.
Koho hledáme
- Understanding of customs import process (Operations, CBP, & Standard Operating Procedures)
- Understanding of Partner Government Agencies
- Understanding of customs & logistics procedures in relation to Ocean, Air, Rail, and Truck models.
- Excellent attention to detail.
- Understanding of customs import audit procedures.
- Ability to manage multiple support teams with projects, meet assigned deadlines, interface with different personnel & teams.
- Effective questioning & fact-finding skills in order to determine essential requirements & information.
- Exceptional interpersonal, communication and presentation skills with the ability to present to all levels in the organization including executive leadership and employees.
- Ability to critically evaluate information from multiple sources, reconcile conflicts, decompose high level information into details and
Benefity
- We offer competitive compensation, comprehensive benefits, and a transparent pay philosophy aligned with market data and job-related factors.
- Base salary is one component of our total rewards package which also includes incentive opportunities, benefits, and professional development.
- Diversity, Equity, and Inclusion at Livingston
We are proud to be an inclusive employer and welcome applications from individuals of all backgrounds, experiences, and perspectives. Inclusiveness makes us stronger and better at what we do. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or nationa
- Livingston is an equal opportunity employer and committed to creating and sustaining an inclusive environment in which all individuals are treated with dignity, respect and one which reflects the diversity of the community in which we operate. Accommodations are available for applicants and employees with disabilities throughout the recruitment process. If you require accommodations for interviews
