O pozici
We help the world run betterAt SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging – but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed.
About the role
You will be the Product Owner for Business and Agentic AI initiatives within Corporate Process and Information Technology (CPIT) for People & Culture (P&C) area, acting as the primary bridge between P&C business process experts and engineers in CPIT AI Incubation team. Your mission is to translate P&C related AI strategy along the hire-to-retire processes People Events & Time Management including cross-topics into a prioritized product backlog of AI-enabled features and agents — from SuccessFactors standard AI capabilities to custom agent workflows — and to drive delivery, adoption as customer zero and measurable business outcomes while ensuring compliance, privacy and ethical guardrails.
Co budeš dělat
- Own the implementation backlog and roadmap for Business AI and agentic AI features in the P&C domain.
- Run discovery with P&C business stakeholders and end users to define problem statements, user personas, acceptance criteria and success metrics.
- Translate business needs into clear user stories, technical specifications and acceptance tests for engineering, platform and ML teams.
- Prioritize work balancing business value, risk, compliance and technical dependencies or phased launches.
- Coordinate cross-functional delivery in collaboration with P&C business, CPIT AI Incubation team and SuccessFactors standard product teams.
- Define and track KPIs (task completion, time-to-resolution, user satisfaction, ROI) and iterate based on telemetry and user feedback.
- Champion governance, data privacy and ethical guardrails: role-based access, data handling, human-in-the-loop policies and escalation behavior together with your peers.
- Orchestrate user adoption, training and change management activities with P&C change teams and operations owners.
- Present product status, risks and roadmap to P&C leadership and cross-functional stakeholders.
- Regularly present success stories internally and externally under the umbrella SAP runs SAP
- Drive business process transformation using agentic AI across hire-to-retire processes around People Events, Time Management and cross-topics as well as board-level scenarios.
- In case of CPIT developments, facilitate discovery workshops, user research, rapid prototyping and usability testing to validate assumptions and reduce delivery risk.
- Work with CPIT AI Incubation team to compare agent architectures, prompt approaches, retrieval strategies and model options; recommend production choices based on experiments and tradeoffs.
- Plan and execute pilots, beta releases; partner with QA and SRE to ensure monitoring, observability and incident response.
- Ensure robust fallback behavior and human oversight for high-risk workflows.
- Provide functional domain specific data and process insights for engineering team
- Coordinate system configuration and definition of customizing activities
- Support creation and maintenance of product documentation, playbooks, onboarding materials and stakeholder communications.
- Lead business change, user adoption of use cases, and plan rollout including communication
- Measure business value realization and usage (incl. telemetry)
Koho hledáme
- Proven Product Owner experience delivering digital/AI products (3–7+ years recommended), preferably in SuccessFactors, automation or agentic AI contexts.
- Practical knowledge of LLMs, retrieval-augmented generation (RAG), chaining/orchestration patterns and tool-enabled agents.
- Experience integrating with enterprise HR systems (SuccessFactors preferred) and understanding HR data/workflow patterns.
- Demonstrated ability running pilots, canary releases, feature-flag rollouts, and establishing observability for AI services.
- Strong stakeholder management, facilitation and product discovery skills; able to lead cross-functional workshops and align diverse stakeholders.
- Experience
Benefity
- Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed.
