O pozici
Mercier Consultancy MD is seeking dedicated Polish Speaking Customer Care Representatives to join the Technical Department of a leading company in Greece. This role offers the opportunity to live and work in Greece while providing expert support to Polish-speaking customers. If you have a knack for understanding and resolving technical issues, combined with friendly, patient and clear communication, this is the perfect position for you!
Co budeš dělat
- Provide high-quality technical support to Polish-speaking customers.
- Assist customers with troubleshooting technical issues related to products or services.
- Collaborate with internal technical teams to resolve complex customer inquiries efficiently.
- Document customer interactions and solutions accurately within the CRM system.
- Identify recurring technical issues and suggest improvements to enhance customer experience.
Koho hledáme
- An exceptional fluency in Polish (both spoken and written) and a minimum B2 proficiency in English is required.
- Technical knowledge or experience in a related technical customer service role is preferred.
- Strong communication and interpersonal skills focused on customer satisfaction.
- Ability to work effectively in a fast-paced environment and manage multiple tasks.
- Proficient with CRM systems and basic troubleshooting tools.
- Excellent problem-solving skills and attention to detail.
- Willingness to relocate to Greece and embrace a new cultural experience.
Benefity
- Competitive Monthly Salary
- Fully Paid Relocation Package
- Fully Paid Training
- Health Insurance
- 2 Extra Salaries per year
- And Much More...
