Koho hledáme
- Master's degree in Business, Healthcare, Economics, Engineering, or a related field
- Significant experience in consulting, strategy, market or customer intelligence, knowledge management, healthcare transformation, or a related field, preferably within MedTech or healthcare
- Demonstrated experience designing and implementing knowledge management frameworks, information architecture, taxonomies, or intelligence systems to organize and enable access to complex information
- Proven experience leading change management, capability-building, or adoption programs, including scaling initiatives from pilot to business-as-usual
- Strong understanding of AI-enabled workflows, analytics platforms, and insight systems; familiarity with knowledge graphs, ontologies, agile product delivery, and sprint-based methodologies is preferred
- Excellent stakeholder management, communication, and influencing skills, with the ability to coach senior commercial leaders and drive cross-functional collaboration without formal authority
Co budeš dělat
- Drive the operational execution, adoption, and continuous improvement of the Market & Customer Intelligence (MCI) platform across the Eurasia region
- Partner with commercial, cross-functional, and IT teams to identify, capture, organize, and maintain market and customer intelligence, ensuring knowledge is structured, accessible, and continuously refreshed
- Coach and enable teams to contribute high-quality intelligence, embed knowledge-sharing practices, and integrate insights into everyday commercial decision-making
- Develop and execute adoption strategies for new intelligence capabilities, build organizational fluency in interpreting, applying, and validating market and customer insights, including AI-generated outputs
- Monitor platform adoption, knowledge quality, and user engagement, identify improvement opportunities, and provide actionable feedback to support platform enhancements
- Identify and document business use cases where market and customer intelligence can improve commercial decisions, and collaborate with program leadership to inform platform priorities and enhancements
- Support the expansion of the MCI platform beyond Europe into the Eurasia region by integrating regional insights, aligning with local business needs, and driving consistent adoption across markets
O pozici
Careers that change lives start here. Medtronic is a global leader in healthcare technology with a Mission to alleviate pain, restore health, and extend life. Our 95,000 employees work across more than 150 countries to put patients first — developing innovative medical technologies that improve the lives of 72+ million patients each year. Your unique talents will help shape the future of healthcare while building a career grounded in purpose, growth, and impact. A Day in the Life Medtronic’s Enterprise Accounts & Integrated Health Solutions (EA&IHS) focuses on transforming healthcare through long-term partnerships that go beyond devices—bringing together services, solutions, digital tools, and data. Within this space, the Senior Manager, Market & Customer Intelligence plays an important role in turning strategy into action. We are seeking a collaborative and highly motivated Market & Customer Intelligence program Manager to drive the operational execution, adoption, and expansion of our Market & Customer Intelligence platform across the Eurasia region. This role is ideal for a professional who excels at enabling cross-functional collaboration, building knowledge-sharing capabilities, and embedding market and customer intelligence into commercial teams' daily decision-making. As the Market & Customer Intelligence program Manager, you will ensure intelligence is continuously captured, structured, and adopted across the organization while supporting the platform's expansion beyond Europe into the Eurasia region.
Benefity
- Medtronic offers a competitive Salary and flexible Benefits Package
- A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.