O pozici
Your role
As a Inside Sales Representative with Portuguese (service), your mission is to actively contribute to the growth and profitability by managing customer accounts, identifying new business opportunities, and delivering tailored and value-added solutions. Building strong professional relationships across various levels to ensure seamless execution and continuous improvement. This role combines strategic call planning, data-driven prospecting, and continuous product knowledge development with accurate reporting and CRM usage. The role demands a proactive, resilient, and practical mindset, with a strong emphasis on teamwork, innovation, and customer-centricity.
Co budeš dělat
- Drive results: Be responsible for achieving/exceeding your sales targets.
- Use CRM effectively: Keep CRM systems updated to improve service and communication.
- Manage time & priorities: Organize your sales tasks effectively and follow time management routines.
- Build strong relationships: With customers, Customer Centers and CSC colleagues to increase customer satisfaction and develop professional connections.
- Understand customer needs: To be able to offer tailored solutions to your customers.
- Manage the full Sales Journey: Handle everything from lead to the final order, making sure it is done right the first time.
- Maintain your data regularly: To ensure no overdue leads or opportunities.
- Follow up your quotes: To avoid delays and improve chances of closing deals.
- Be proactive: Embrace culture of proactive selling through lead management and customer calling.
- Track activities: Report your calls and activities to analyze sales performance.
- Find new opportunities: Look for ways to sell more products and services to new or existing customers.
Koho hledáme
- We require European Portuguese language skills due to client and business needs.
- Experience in Customer Care and Sales
- MS Office, Outlook, SAP and other ERP systems are considered a plus
- INTERPERSONAL: A collaborative team player who can work with a variety of people in different ways.
- PROACTIVE: An independent worker who can think for themselves and take initiatives.
- RESILIENT: Persistent and determined, since sales activities can be overwhelming.
- COMPOSED: Constructive in your thinking and approach, even under pressure.
- INNOVATIVE: A creative thinker, not just technically but also commercially and when it comes to working with people.
- CHALLENGING: Have a challenger profile always looking for a different way of doing things and who loves to debate.
- PRACTICAL: Pragmatic in your day-to-day approaches.
Benefity
- Annual financial bonus and salary increase
- Flexible working hours, shortened to 37.5 hours per week
- 5 weeks of vacation and 3 flexible days off
- Option to work from home (up to 2 days per week)
- Meal contribution
- Multisport card or Flexi Pass vouchers
- Pension fund contribution up to CZK 2,000/month
- Extensive training opportunities, including language courses, free access to LinkedIn Learning, and the ACCA program
- Technical training and certifications
- Free psychological, financial, and legal counseling for employees and their families (Employee Assistance Program)
- Newly renovated offices with a stunning city view, large terrace on the 20th floor, and a relaxation zone
- Volunteer days and support for non-profit organizations
- A friendly company culture is not just a cliché – we regularly organize team-building events, social gatherings, movie quizzes, and more
- Additional perks such as special O2 tariffs, Makro card, and VIP accounts with Datart and Alza
- Attractive benefits, great people — that’s why we’re among the top employers in South Moravia, as confirmed by the Employer of the Year awards.
