O pozici
We are currently looking for a talented Client Service Representative to join our team in Prague. This is a great opportunity if you enjoy working with data, communication with clients and resolving issues. After passing all our necessary trainings for the role you will be able to deliver a high quality service for our international clients.
Co budeš dělat
- Responding to inquiries on a specific problems with a payroll or/and related issues
- Being an administrative support for a payroll team
- Reporting & preparing analysis, translating documents etc.
- Answers phone calls and inquiry requests
- Gathers relevant information and inputs the evidence required IT system
- Ensures and oversees that referral information/issue is appropriately forwarded to a relevant service/person
- Follows-up with customers on issues that cannot be resolved immediately
- Performs other duties as required to meet the customer requirements
- Prepares analysis, reports, certificates for the client's employees
- Cooperation with team members on specific tasks
Koho hledáme
- Customer service attitude
- Excellent Communication skills (verbal and written)
- Experience in troubleshooting and problem solving skills
- Ability to multitask
- High school diploma
Benefity
- Competitive salary and an annual bonus
- Friendly international environment
- 5 weeks of vacation per a year
- Pension plan
- Leisure time benefits (variety company discounts, e.g. MultiSport Benefit Card)
- Meal tickets, Free beverages
- Engagement activities
