O pozici
Euro Jet provides an extensive array of services that support every aspect of the ground operation. This includes ground handling support; aviation fuel; overflight, landing, and urgent permits; VIP catering, hotels and transportation options. These services are arranged through our 24/7 Operations Control Center, a network of over 200 staff located in 40 countries and local service providers worldwide. We support a wide range of customers – from freighters, charters, business aviation to VIP flights.
Co budeš dělat
- Coordinating the different areas on the ramp, servicing aircraft and liaising with local service providers of all services in an efficient and timely manner.
- Representing the Company at a specific location
- Liaising with authorities at respective airports, ATC, CAA, Customs and Immigration and with various vendors
- Taking an active part in other Company projects or in Company’s joint venture in the location
- Actively participating in aircraft charter sales and other Euro Jet services
- Identifying areas where improvement in vendor services are needed, informing Company accordingly and requesting such improvements be made by those vendors
- Reporting any special events taking place at Agent’s location (exhibition, sport event, summit, etc.)
- Ensuring seamless travel of the client and accommodating client requests when reasonable
- Arriving at the airport at least 60 minutes before the flight arrival / ETA
- Arriving at the airport at least 30 minutes before planned crew arrival from the hotel
- Staying at the airport until aircraft is airborne (at least 20 minutes)
- Meeting and greeting client’s aircraft, crew and passengers upon arrival and departure
- Informing the Company of any new requests or communications made at the location
- Coordinating catering, airport services, aircraft handling, transportation, fuel and other services requested and as needed
- Filling out the Service Report in real time and according to instructions
- Using a fully functional smart phone (IOS, Android 4+) with Euro Jet application for online reporting
- Obtaining crew signature on the Euro Jet form – one copy for Crew, one copy for Agent
- Reporting all irregularities during flight
- Report and NOTAMs / irregularities that might affect future flights
- Answer OCC’s requests within one-hour maximum
