O pozici
Since 1998, we've been on a mission to reshape how players interact with their favorite games, growing into a global team of over 12,000 professionals spread across 70+ studios in 26 countries.
We are always there to lend a hand to video games developers and publishers by offering four service lines: from Create, to Globalize, Media & Entertainment and finally - Engage - which is one of the fastest-growing Service Lines at Keywords Studios. Engage provides technical support, community management, and trust & safety services for a wide range of AAA and Indie studios in the gaming industry.
Join us in our mission to build engaging player communities and offer outstanding experiences! 🎮🔥
Co budeš dělat
- Reviewing all incoming community interactions on different social media platforms and communicating directly with players.
- Responding to comments and player queries in a timely manner.
- Creating engaging content for social media.
- Assisting the developer by forwarding them important information from all the issues you handle with customers.
- Helping foster and maintain a safe and welcoming environment for a game community.
- Moderating discussions and comments following set community guidelines.
- Proactively suggesting new ways to grow and care for your community.
- Creating and updating corresponding documentation and reports as needed.
Koho hledáme
- At least 1-2 years Community Management experience
- Excellent knowledge of Chinese, native or near-native level
- Very good English skills.
- Excellent communication and writing skills.
- Passionate about video games and social media.
- Strong understanding and experience in different social media channels.
Benefity
- As a remote role, we offer flexibility and a nice work-life balance.
- Our company culture is fun, friendly, diverse and inclusive, and we welcome people from all over the world.
- We work on exciting projects with global brands. We help the world’s greatest game development/publisher studios on community and social media management, while they work hard to develop stunning game experiences, including MMOs, AAA blockbusters, indie gems and mobile hits.
- Depending on your location, as well as each project and its needs, the job could be open to freelance cooperation or employment contract if there is a possibility within our global footprint.
