O pozici
SpotMe is a leading B2B event platform that helps enterprises increase the impact of their events by delivering CRM-connected, high-quality experiences across in-person, virtual, hybrid events, and webinars. With a strong focus on life sciences, SpotMe powers Onomi: an HCP engagement product that enables medical and commercial teams to run impactful congresses, symposia, advisory boards, and webinars. Together, SpotMe and Onomi turn events into a company's most effective engagement channel.
This position is the ideal role for an agency meetings project manager or event/meeting planner with experience in congress/convention or education planning and execution, and interested in technology, engagement and analytics.
Co budeš dělat
- As a Project Manager, your role will be to lead and execute end-to-end congress, webinar, adboard and education event projects both onsite and remote.
- This will involve independently building, configuring and launching our suite of live engagement apps (web, mobile, portal, video, AI) using our SpotMe Backstage Content Management System (30%).
- You will be professionally managing our customers, and other senior stakeholders with clear, timely communications to enhance experience adding value across the entire project lifecycle (20%).
- As you approach the live event, you will coordinate closely with stakeholders to ensure seamless execution on event day. You will be training faculty, field sales team, booth staff and agencies, and thoroughly reviewing the event apps to guarantee flawless delivery. You will ensure that onsite technology (interaction tracking with apps, microapps, iPads, badge printers) has been fully configured and tested end-to-end. (20%).
- For the live event, your responsibilities may vary depending on the type of modules being used but may include ensuring speakers are fully briefed and prepared, whether they're presenting in a webinar, hosting a virtual session, or speaking onsite at a standalone or symposium. You will be responsible for all event operations running smoothly for both virtual and face to face projects (20%).
- Following the event, you'll handle post-event communications, analyze event data, and deliver detailed reports, dashboards and recommendations to the customer, highlighting successes and identifying areas for future improvement (10%).
Koho hledáme
- You bring 2+ years of prior experience in congress engagement, KOL and stakeholder management, congress and education event project planning and execution.
- You know the quirks of event approval workflows across Commercial, Legal Review, not just that they exist, but how they actually slow things down and how to work them.
- Building strong stakeholder relationships with a service-driven mindset: you adeptly engage US and EU customers, KOLs, and medical societies by understanding their unique needs - you navigate and plan every interaction with an extreme sense of service, aligning with corporate pharma stakeholders and KOLs.
- Influence and escalation: you understand how pharma decision-making works and confidently escalate to leadership when necessary to move projects beyond initial hurdles and bypass common delays and objections.
- Technical dexterity: you have the ability to effectively and confidently deliver practical solutions (build and ship).
- Balancing compliance with business needs: you can skillfully balance pharma regulatory compliance and legal review processes with business objectives, navigating and resolving potential roadblocks without compromising project momentum.
- Product-smart: you understand not every customer request translates directly into a feature. You have the ability to generalize needs and prioritize solutions that deliver true value.
