O pozici
About Comfrt:
Comfrt is the #1 Hoodie Brand in the U.S. and the #1 apparel and home textile brand on TikTok globally. We design and deliver elevated basics rooted in mental well-being, comfort, and confidence. With over 4 million hoodies sold in just two years, we're expanding rapidly across apparel, home textile, and lifestyle categories — as well as into new international markets and retail channels. We're looking for a visionary Director of Quality Assurance to lead and scale our global quality organization across every product category we touch.
Co budeš dělat
- Strategic QA Leadership & Organizational Development Own and drive the global QA strategy, frameworks, SOPs, and compliance standards across all vendors, categories, and countries of production — spanning both apparel and home textile product lines
- Build, lead, and mentor a high-performing QA team — both internal staff and external partners — to support Comfrt's rapid global expansion
- Establish scalable QA infrastructure and systems capable of supporting significant growth across new product categories and international markets
- Influence senior leadership and cross-functional stakeholders to maintain quality as a core pillar of Comfrt's brand promise
- Define and track KPIs for quality performance across the global supply chain, with regular executive reporting
- Global Compliance & International Market Standards Serve as Comfrt's subject-matter expert on apparel and home textile quality, safety, and regulatory compliance across all key international markets, including: United States: CPSC, ASTM, CPSIA, FLSA, CA Prop 65, 16 CFR flammability standards for home textiles
European Union: REACH, GPSD, Textile Labeling Regulation, EN safety standards, EU Ecodesi
- Proactively monitor and interpret evolving regulatory landscapes across international markets, assessing impact on product development, sourcing, and labeling strategies
- Partner with Legal, Sourcing, and Product Development to ensure compliance is built into every product from inception, not retrofitted at the point of shipment
- Lead international labeling strategy — including care labels, fiber content disclosure, country of origin, flammability warnings, and multilingual requirements — ensuring accuracy and compliance across all target markets for both apparel and home textile products
- Retail & Channel Compliance Develop and enforce compliance programs aligned with the requirements of major retail partners, including big-box, department store, specialty, and international retail channels
- Own vendor compliance requirements for retail accounts, including routing guides, packaging standards, ticketing and labeling specs, and social compliance requirements
- Partner with Merchandising teams to prepare for retail audits and compliance reviews, ensuring Comfrt consistently meets or exceeds retailer expectations across both apparel and home textile assortments
- Oversee compliance for direct-to-consumer (DTC) and e-commerce channels, ensuring packaging, labeling, and product presentation meet platform and regulatory requirements
- Establish and maintain documentation and reporting structures to support retail partners' ve
Koho hledáme
- Familiarity with sustainable textile certifications (OEKO-TEX Standard 100, GOTS, bluesign, Responsible Down Standard) as they apply to home textile and apparel products
- Deep fluency in international labeling requirements — including care labels, fiber content, country of origin, flammability disclosures, and multilingual compliance across target markets
- Proven ability to conduct vendor audits, factory inspections, and targeted vendor training programs
- Strong understanding of retail routing, packaging, and vendor compliance requirements across major retail channels
- Leadership & Communication Demonstrated ability to lead, develop, and inspire a QA team while influencing senior stakeholders and driving organizational change
- Exceptional ability to synthesize complex, fast-moving information — connecting signals from vendors, the field, and internal teams into clear, actionable direction
- Proactive in formulating approaches to QA issue resolution and keeping all stakeholders aligned on problem status, remediation trajectory, and resolution
- Superior fluency with digital communication tools (Slack, WhatsApp, Google Meet, Zoom) and analytical tools (MS Excel, Google Sheets), with the ability to coach team members on effective use
- Highly organized and detail-oriented, with strong follow-through and the ability to manage multiple priorities across time zones
