O pozici
Ingersoll Rand is a global market leader with a broad range of innovative and mission-critical air, fluid, energy, and medical technologies, providing services and solutions to increase industrial productivity and efficiency.
Co budeš dělat
- Customer experience: Managing assigned customer portfolio. Supporting customers with quotes and orders, answering, and coordinating customer requests
- Customer relationship: Building knowledge about the customers, keeping records in the Salesforce CRM system
- Salesforce: Managing cases in the Salesforce CRM system
- Cooperation with other departments: Active cooperation with other customer experience teams and other teams
- Supporting the team: Supporting the team with back-ups of other customer portfolios if necessary
- Supporting a continuous improvement culture: Playing a critical part in the continuous improvement of team culture and customer satisfaction
Koho hledáme
- Communicative level of English & Spanish
- Excellent communication skills are crucial
- PC literacy (MS Office)
- SAP/Salesforce/Oracle or other CRM system experience is an advantage
Benefity
- Motivating salary and annual bonuses
- Meal vouchers
- Equity grant (company shares)
- Flexipass vouchers 750 CZK or Multisport Card for free
- 5 weeks of holiday, sick days, Volunteering day
- Celebrate your birthday (day off)
- Flexible working hours
- Possibility of Home Office
- Contribution to language/professional courses 6000 CZK
- Contribution to pension and life insurance
- Mobile service employee program
- Pleasant and modern working environment close to the city center
- Refreshment at the workplace for free
- Employee assistance program
- LinkedIn Learning free access
