O pozici
We Could Use Someone Like You in Our Crew.
Community Management Consultant
*** You'll need to be fluent in both Russian and English
We Could Use Someone Like You in Our Crew
Do you have a creative mind as well as a deep understanding of online communities?
ModSquad is seeking an experienced Community Management Consultant with knowledge and passion for Social Media platforms.
As a ModSquad Community Management Consultant, you will work closely with our clients as well as the global ModSquad team. You will be imperative in building, maintaining, improving, and empowering our clients and their digital communities.
Co budeš dělat
- Brainstorm activities, opportunities, and content to inspire or grow community (long term and campaign based)
- Design and execute the weekly and quarterly content calendars, engagement scripts, and strategy plans
- Create and report KPI’s to the development team, and build reports that showcase performance, trends, and opportunity
- Manage and respond to customers through social media tools (native and third party) including, but not limited to, Sprout Social, TikTok Studio, Meta Business Manager
- Learn and explore new tools and platforms that improve workflow and client objectives.
- Work closely, efficiently, and effectively with the client and internal teams (communication is daily)
- Develop practices and improvements, or build upon and help improve current methods of operation (from social media management and community management and improving social ROI, to engagement and content moderation and digital experience)
- Handle occasional community crises or troubleshoot escalations
- Familiarity with GDPR, HIPAA, PII, and Trust & Safety policies that impact how we interact with digital customers and communities
Koho hledáme
- PvP (Player versus Player) shooter game knowledge
- Be a proactive, self-starter and independent contributor with follow-through on all initiatives
- Have strong problem-solving, creative writing, and editorial skills
- Showcase strong communication skills (and feel comfortable with communicating the good and the bad)
- Engage confidently with internal and external partners on video and voice calls
- Enjoy engaging and developing a broad range of people, communities, clients, and trends
- Have active and professional experience with Facebook, Instagram, YouTube, TikTok, Threads, X
- Be able to execute on community initiatives, measure results, and modify programs based on feedback
- Retain and demonstrate excellent organization and time-management skills and schedule to hit deliverable deadlines
- Be a creative copywriter who understands the balance between professionalism and meta, fun community initiatives
- Be knowledgeable and passionate about niche communities
Benefity
- Join ModSquad and level up your tech career, one cheerful solution at a time!
