O pozici
Créateur, artisan et marchand d’objets de haute qualité, Hermès est, depuis 1837, une maison française, familiale et indépendante qui emploie près de 25 185 collaborateurs dans le monde. Animé par un esprit d’entreprendre continu et une exigence constante, Hermès cultive la liberté et l’autonomie de chacun grâce à un management responsable. L’entreprise perpétue la transmission de savoir-faire d’exception par un ancrage territorial fort dans le respect des hommes et de la nature – source de matières d’exception. Seize métiers artisanaux irriguent la créativité de la maison dont les collections rayonnent dans près 300 magasins dans le monde.
Co budeš dělat
- Welcome every client with generosity and create a warm environment, rooted in attentive listening and kindness, conducive to personalized advice.
- Present our collections in all their diversity, highlighting the pieces, materials, and craftsmanship
- Provide precise and enthusiastic advice, offering harmonious combinations suited to each client’s needs and lifestyle across our métiers
- Drive sales across all categories, integrating a fluid and modern omnichannel approach
- Maintain an in-depth knowledge of collections, new releases, and trends while engaging in regular training
- Collaborate with and support the team to ensure a seamless client experience and collective success
Koho hledáme
- Significant experience in high‑end retail, with a strong understanding of the requirements of personalized client service
- Solid product culture and the ability to navigate with ease between different métiers thanks to a true sensitivity to materials, finishes, and quality
- Clear and professional communication in Czech and English is mandatory, enabling you to support and retain a demanding clientele
- Active listening and adaptability to accurately address diverse client expectations and adjust the experience accordingly
- Autonomy, agility, and proficiency with digital tools, supported by natural curiosity promoting continuous skill development
- Team spirit and open-mindedness, contributing to a smooth collective dynamic across métiers
- Strong service orientation and attention to detail, ensuring a flawless client experience in line with the Maison’s standards.
Benefity
- As a responsible employer, we are committed to ethics, diversity, and inclusion. Join the Hermès human adventure!
