Business Data Operations Analyst – Customer Experience — Carrier | joboostr

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Business Data Operations Analyst – Customer Experience — Carrier | joboostr

5 473 nabídek nalezeno

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Business Data Operations Analyst – Customer Experience

Carrier

Česko, Praha·před 2 dny

Mám zájem Přizpůsobit životopis

Tip pro vyšší úspěšnostŽivotopis na míru = víc pozvánek na pohovor

Co budeš dělat

Data Cleaning and Preprocessing : Clean and structure data to remove inaccuracies, inconsistencies, and duplicates. Prepare datasets through normalization, transformation, and encoding.
Data Quality Management: Monitor and audit data quality on a regular basis, implementing actions to maintain and continuously improve data standards.
Data Enrichment: Gather and integrate additional customer-related data (primarily from Salesforce CRM), ensuring accuracy, timeliness, and alignment with the defined data architecture. Ensure compliance with data governance and regulatory requirements.
Data Modeling: Develop and maintain data models to support business needs, including segmentation, structuring, and analytical use cases.
Master Data Management: Contribute to and execute the Master Data Management strategy and roadmap.
Customer Experience Data Strategy Support: Support the implementation of data collection, storage, and modeling strategies for the Customer Experience function.
Documentation & Enablement: Develop documentation and training materials to support stakeholders and embed Master Data Management best practices.
Stakeholder Management: Build strong working relationships and foster effective communication with data owners and stakeholders across functions and geographies.

Koho hledáme

Education: Graduate degree in a relevant field (e.g., Finance, IT, Computer Science) or equivalent work experience
Language : Fluent or native English (written and spoken)
Technical Skills: Advanced MS Excel Experience with Salesforce Knowledge (novice to intermediate) of SQL, Python, -R, or Power BI is a strong asset
Experience Minimum 3-5 years overall experience, m inimum 2+ years in data management, including: Processing and managing data from multiple sources Driving data quality improvement initiatives using root cause analysis Interfacing with business stakeholders
Experience in a corporate business environment
Soft Skills: Ability to operate effectively in a complex, global matrix organization Proactive, autonomous, and solution-oriented mindset Strong communication skills with the ability to engage and influence stakeholders Adaptable and flexible Well-organized, with strong prioritization skills and a focus on delivering high-quality outputs on time

Dovednosti:SalesforceMS ExcelSQLPythonRPower BI

Plný úvazekMid