O pozici
Are you ready to encourage a team to deliver inspirational customer experiences and help build the LEGO® brand? Create an environment in our LEGO Retail Store at LEGO Beacon Store – Prague Centrum where creativity and imagination define the future of play and strive for outstanding results in both guest experience and sales performance!
Co budeš dělat
- Collaborate with the Store Manager to deliver results by prioritizing time and effort, going beyond goals set by others, and finding motivation in raising store performance to the maximum
- Cultivate a positive team environment that promotes a safe and fun atmosphere
- Maintain merchandising standards to meet and exceed planned sales and Key Performance Indicators
- Help recruit, coach and develop to ensure a productive and collaborative team
- As Assistant Store Manager, you will support the Store Manager in leading the daily operations of the business.
- Deliver exceptional guest experiences by leading from the front on the shop floor.
- Support the execution of store service standards, inspire the team to maximize repeat business by creating NPS promoters and help drive strong Mystery Shopper results through coaching and follow-up actions.
- Support, inspire and develop the store team for continued success.
- Assist with recruitment, onboarding and development of Sales Associates and Supervisors.
- Help create a motivating and safety-first environment where team members can grow, learn and consistently deliver outstanding branded experiences.
- Drive store performance and operational excellence.
- Support the Store Manager in achieving Key Performance Indicators (CR, UPT, ATV etc.), maintaining excellent merchandising standards, ensuring operational compliance and contributing to efficient store processes and profitability.
- Build strong relationships and collaborative partnerships within the store and across the LEGO Group.
- Work closely with Retail Operations, Retail Marketing, HR and other key partners to support business goals and ensure excellent execution in store.
Koho hledáme
- Experience in retail leadership or team management
- Passion for delivering exceptional branded customer experiences
- Experience coaching and developing team members
- Strong communication, interpersonal and organizational skills
- Experience with retail POS systems and store operations
- Understanding of loss prevention and cash handling procedures
- Ability to work in a fast-paced retail environment
- Good planning, prioritization and problem-solving skills
- Fluent English skills, spoken and written
- Flexibility to work evenings, weekends and during peak trading periods
Benefity
- Family Care Leave - We offer enhanced paid leave options for those important times.
- Insurances – All colleagues are covered by our life and disability insurance which provides protection and peace of mind.
- Wellbeing - We want our people to feel well and thrive. We offer resources and benefits to nurture physical and mental wellbeing along with opportunities to build community and inspire creativity.
- Colleague Discount – We know you'll love to build, so from day 1 you will qualify
