O pozici
A Little Bit About Us:
Saphetor’s mission is to enable anyone to find, share and use the most comprehensive human genome data – and to collaborate to improve health and lives around the world. To do this we have built the VarSome suite of bioinformatic tools , the world’s leading resource for analysis and interpretation of human genome variant data, with more than 6 000 citations in scientific papers, and over 60 000 registered professional users . Our customers work around the globe across academic, clinical, and industry laboratories analysing NGS (Next Generation Sequencing) data for research and diagnostic purposes. Saphetor is a Swiss precision medicine company with offices in Lausanne (CH), Boston (USA), and Athens (GR) employing a diverse global workforce.
Co budeš dělat
- Pre-sales Support : Act as the technical “closer” by delivering expert demonstrations that bridge clinical needs with VarSome Premium and Clinical; you will own the customer evaluation process, solve “pain points” around variant analysis, and advise on lab equipment/system integrations.
- Post-sales Support : Lead onboarding sessions for geneticists and bioinformaticians to ensure rapid “time to value”; you will act as the primary lead for on-premises and private cloud deployments, coordinating infrastructure specifications (storage, network) between clients and our DevOps team.
- Workflow Optimization & Support : Fine-tune filtering strategies and automation to maximize platform “stickiness” while acting as a high-level bridge between customer support and stakeholders to ensure seamless routine operations.
- Scientific Advocacy : Systematically gather power-user feedback to influence the product roadmap and cultivate strategic relationships for conference presentations (ESHG, MedTech) and the development of technical white papers.
- Cross-functional Collaboration : Partner with Product, Marketing, and Operations to ensure product-market fit and growth. Work with growth marketers to translate features into benefits for prospects, while influencing the product roadmap through prioritization.
Koho hledáme
- Education: A Master’s or PhD in Human Genetics, Laboratory Medicine, Molecular Biology/Pathology, Life Sciences, or related field.
- Expertise: Hands-on experience in clinical genomics workflows, including NGS library preparation, sequencing, and secondary and/or tertiary analysis in a clinical setting.
- Technical Knowledge: A solid grasp of variant classification frameworks and a deep understanding of NGS workflows.
- Communication : The ability to simplify complex clinical genomics and bioinformatics concepts for clinicians, laboratory technicians, researchers, and IT professionals.
- Languages : Native in Spanish. Proficiency in English is a must.
Benefity
- A position in a fascinating healthcare growth domain, at the cutting edge of technology and research
- A competitive compensation package tailored to your unique expertise and professional background.
- A remote-first work environment that promotes a healthy work-life balance
- Endless learning opportunities , while transferring new technologies from academics to clinical practice all over the world.