O pozici
We are looking for a colleague to manage and develop our planning platform in Denmark (Falck Global Assistance), where we work with WorkForce Planning applications such as SP-Expert and Plano WFM. You will be part of a cross-functional team responsible for the operation and further development of business-critical applications that drive Falck’s operational business.
As an Application Manager, you will work closely with the business and with colleagues in IT – as well as external vendors and teammates in Denmark, Poland, and India. The role combines application operations, T-SQL and system understanding with dialogue, prioritization and structure.
Co budeš dělat
- Ensure stable operation of our planning solutions (including SP-Expert and Plano WFM) in an environment with many dependencies.
- Troubleshooting, analysis, and resolution of incidents and problems in collaboration with the business and vendors.
- Further development and optimization of existing solutions – both in the application and in the database.
- Work with integrations and data flows between the planning systems and other Falck systems.
- Break down and estimate tasks from the team’s backlog in an agile setup.
- Document solutions, flows, and processes (in English) and continuously maintain existing documentation.
- Maintain a close dialogue with the business about needs, prioritisation, and expectation management.
Koho hledáme
- Experience with operation and development of business-critical applications.
- Used to working in a vendor setup and with teammates working remotely from different locations (Denmark, Poland, and India).
- Good understanding of: application performance, integrations and data flows, system architecture and general application operations
- Strong in T-SQL and curious about new possibilities in SQL Server – e.g. effective use of JOIN, CROSS APPLY, OUTER APPLY and optimization of complex queries.
- Preferably a background as a software or BI developer with knowledge of Microsoft technologies, e.g.: Visual Studio, .NET Framework and .NET Core, ASP.NET (MVC/Web API) and preferably Blazor or other modern technology
- Fluent in both, Danish and English.
- Knowledge of agile planning tools (e.g. Azure Devops) is preferred.
- Knowledge of SP-Expert, Plano or other workforce/planning systems is an advantage, but not a requirement – most important is that you have a solid technical foundation and the desire to learn about the domain.
Benefity
- We offer a competitive salary, comprehensive benefits package, and the opportunity to make a significant impact on our initiatives and strategic goals.
