O pozici
Welcome to Rhenus, where our journey of growth connects with yours. We are a global powerhouse on a mission to be pioneers in everything we do. United, we make an impact and dare to redefine what's possible. We are on the fast track, ready to unlock untapped potential. At Rhenus, we stand as one global team that thrives on collaboration. Because everyone contributes to our success, we value every voice and embrace every idea. Together, we shape the future of logistics and beyond. Empowered by you. As a logistics service provider, we are the value-added partner for customers all over the world. We analyse highly complex processes along the supply chain and optimise them through individual solutions for procurement, production and distribution. Whatever our customers want to achieve – we stand by their side and pave the way. In our decentrally organised business units, we provide future-orientated services for the logistics of tomorrow.
Co budeš dělat
- Collaborate with global key account teams to design and deliver tailored air‑freight logistics solutions
- Coordinate with central pricing teams to create synergies between existing and potential business
- Prepare fast, complete, and standardized spot quotations, including all relevant cost components
- Respond to ad‑hoc customer requests with accurate and competitive offers
- Maintain close communication with Rhenus origin and destination offices
- Oversee full execution of awarded shipments to ensure on‑time delivery and customer satisfaction
- Work confidently with quoting platforms such as Transporeon, Easy4Pro, B4NL, and Freightender
- Monitor and follow up on all spot quotes, track conversion success, and maintain data accuracy
- Coordinate and respond to client‑specific inquiries in line with account expectations
- Ensure compliance with Rhenus SOPs and alignment with local station procedures
- Build and maintain a detailed database of country‑specific shipping requirements
- Liaise with global and regional carriers for pricing and service alignment
- Ensure spot availability and escalate issues when needed
- Monitor and resolve irregularities such as schedule changes or service disruptions
- Support accurate tracking of spot quotation success rates
- Maintain high data quality and ensure timely updates in internal tools and TMS
- Align with KPI frameworks for response time, quote accuracy, and booking follow‑up
- Ensure accurate CRM data, shipment details, and DG information (if applicable)
- Ensure timely collection and completion of customer‑specific documentation
- Maintain proper records of quotations, awards, and shipment execution timelines
Koho hledáme
- Strong understanding of international freight forwarding, especially air freight
- Customer‑focused, proactive, and detail‑oriented
- Excellent communication and coordination skills across regions
- Comfortable with digital tools and pricing platforms
- Team‑oriented and adaptable in a fast‑paced environment
- Bachelor’s degree in Logistics, Supply Chain, or equivalent experience
- 3–5 years of air freight experience (pricing or operations preferred)
- Familiarity with market rates, procurement, and airline service levels
- Fluent in English; additional European languages are a strong asset
