O pozici
What You Can Expect :
Collaborate with global key account teams to design and deliver tailored air‑freight logistics solutions
Coordinate with central pricing teams to create synergies between existing and potential business
Prepare fast, complete, and standardized spot quotations, including all relevant cost components
Respond to ad‑hoc customer requests with accurate and competitive offers
Maintain close communication with Rhenus origin and destination offices
Oversee full execution of awarded shipments to ensure on‑time delivery and customer satisfaction
Work confidently with quoting platforms such as Transporeon, Easy4Pro, B4NL, and Freightender
Monitor and follow up on all spot quotes, track conversion success, and maintain data accuracy
Coordinate and respond to client‑specific inquiries in line with account expectations
Ensure compliance with Rhenus SOPs and alignment with local station procedures
Build and maintain a detailed database of country‑specific shipping requirements
Co budeš dělat
- Internal Collaboration
Daily interaction with Global Key Account Management
Close coordination with Central Pricing and Local Operations teams
Interface with Customer Solutions and Regional Control Tower teams
Regular communication with Rhenus branches at origin and destination
- Carrier Coordination & Escalation
Liaise with global and regional carriers for pricing and service alignment
Ensure spot availability and escalate issues when needed
Monitor and resolve irregularities such as schedule changes or service disruptions
- KPI & Data Management
Support accurate tracking of spot quotation success rates
Maintain high data quality and ensure timely updates in internal tools and TMS
Align with KPI frameworks for response time, quote accuracy, and booking follow‑up
Ensure accurate CRM data, shipment details, and DG information (if applicable)
- Documentation Management
Ensure timely collection and completion of customer‑specific documentation
Maintain proper records of quotations, awards, and shipment execution timelines
Align documentation processes with global key account requirements
Koho hledáme
- What You Bring:
Strong understanding of international freight forwarding, especially air freight
Customer‑focused, proactive, and detail‑oriented
Excellent communication and coordination skills across regions
Comfortable with digital tools and pricing platforms
Team‑oriented and adaptable in a fast‑paced environment
Bachelor’s degree in Logistics, Supply Chain, or equivalent experience
3–5 years o
