O pozici
Sinch is pioneering the way the world communicates. More than 1 75 ,000 businesses — including Google, Uber, Paypal, Visa, Tinder, and many others — rely on Sinch’s Customer Communications Cloud to power engaging customer experiences through mobile messaging, voice, and email.
Whether you need to verify users or craft omnichannel campaigns, Sinch makes it easy. Our AI-infused Super Network, APIs, and applications ensure yu can connect with your customers reliably and securely, at every step of their journey.
At Sinch we “Dream Big”, “Win Together”, “Keep it simple”, and “Make it Happen”. These values are our foundation!
About the role
We are looking for a commercially driven Account Executive to join our Prague team and take ownership of new business opportunities for Sinch Engage. Sinch Engage is our customer engagement platform that helps businesses communicate with their customers across multiple messaging channels through one easy-to-use interface. It supports companies of all sizes, from SMBs to Mid-Market and Enterprise organisations, helping them manage campaigns, conversations and customer engagement more effectively.
Co budeš dělat
- Manage SQLs, demo requests and free trial sign-ups provided by the SDR team.
- Own the sales process from qualified opportunity through to close.
- Run discovery calls to understand customer needs, use cases, challenges and buying priorities.
- Deliver clear and compelling product demos of Sinch Engage.
- Recommend the most appropriate plan for each customer, including custom plans where required.
- Convert free trial users into paying customers.
- Work with SMB, Mid-Market and Enterprise prospects across different industries.
- Build strong business cases and clearly communicate the value of Sinch Engage.
- Manage pricing, proposals and commercial negotiations.
- Accurately maintain pipeline, activity and forecasting information in CRM.
- Support new customers through initial onboarding before handing them over to a CSM.
- Collaborate with SDRs, Customer Success, Product and wider Sales teams to improve conversion and customer experience.
Koho hledáme
- Experience in B2B sales, ideally in SaaS, software, marketing technology, customer engagement or communications technology.
- Confident running discovery calls, product demos and commercial conversations.
- Ability to sell to different customer segments, from SMB through to Enterprise.
- Strong consultative selling skills with the ability to understand customer needs and recommend the right solution.
- Comfortable managing inbound opportunities, demo requests and free trial conversion.
- Strong commercial awareness, including pricing, negotiation and closing.
- Organised and process-driven, with good CRM hygiene and pipeline management.
- Able to work cross-functionally with SDRs, Customer Success and Product teams.
- Comfortable working in a fast-paced, target-driven environment.
- Based in or able to work from Prague on a full-time basis.
- Hold Czech citizenship.
- Have a valid Czech work permit.
Benefity
- At Sinch, we value learning, embrace change, and offer opportunities for personal and professional growth.
- We believe in a two-way process and encourage you to ask questions throughout the journey.
- We are committed to ensuring a recruitment process that is fair, objective, consistent, and inclusive. Our approach includes structured, competency-based interviews designed to evaluate your skills, experience, and qualifications relevant to the role. At times, we may include a data-driven assessment to enhance our hiring success and identify candidates likely to excel.
