eCommerce Key Account ManagerVerified as a real position

Who we’re looking for

• Minimum 3 years of CHC/FMCG sales experience, ideally including experience as an eCommerce KAM.
• Strong knowledge & deep understanding of the Czech/Slovak eCommerce landscape (Marketplaces, Q-Commerce, Pure Players + preferably: ePharmacies, Health Platforms, Omnichannel
• Experience in creating and executing eRetail Media Plans.
• Ability to implement the leading eCommerce strategy to meet sales and profit targets and incorporation of it on eJBP Plan and ensure eJBP executions follow strategic Channel alignment
• Advanced analytical skills; excellent command of Excel and PowerPoint; Brand Bank, eCommerce Insights, Profitero, Google Analytics, Allegro Analytics literacy will be a plus
• Strong negotiation skills, goal-oriented mindset, and customer-centric approach.
• Proven ability to build and grow strategic client relationships.
• Collaborative mindset exposed to cross-functional projects
• Higher education and fluency in English (min. B2); Category B driving licence and readiness for a home-field-office work model.
• Fluent Czech or Slovak.

What you’ll do

• Prepare, negotiate, and implement eJBPs with dedicated online pharmacy partners.
• Manage 3P marketplace operations and performance.
• Plan and execute promotional activities for the CHC product portfolio.
• Design and deploy solutions that maximize conversion across eCommerce partners.
• Monitor competitor activities and market trends.
• Analyse sales effectiveness and track Digital Shelf KPIs.
• Deliver planned sales results and qualitative targets while ensuring optimal P&L management.
• Build long-term, trust-based relationships with key clients and represent Opella at business meetings and events.
• Collaborate both with internal & external cross-functional teams and prepare analyses and reports for internal stakeholders and Group headquarters
• Collect, monitor, analise and report on eCommerce & eRetail Media KPIs
• Analyse sales effectiveness and track Digital Shelf & eRetail Media KPIs

About the position

You’ve built experience, now use it where bold ideas meet real impact. At Opella, we’re challenging how self-care works for millions of people and need leaders and experts ready to shape what’s next. As an eCommerce Key Account Manager you’ll bring your skill, your curiosity and your drive to make health simpler, smarter and more human.

Benefits

• This is more than the next step in your career, it’s a chance to lead change and help reinvent self-care for the world. If you’re ready to challenge, inspire and deliver impact that matters, we’re ready for you.
• We are challengers. We are Opella.