Collections Analyst with Spanish and Italian (temporary contract)Verified as a real position

Who we’re looking for

• Bachelor's degree in Finance, Accounting, Business Administration, Economics, or a related field preferred.
• Minimum 2–5 years of experience in Collections, Accounts Receivable, Order-to-Cash (OTC), or Customer Finance.
• Strong understanding of collections processes, customer payment behavior, aging management, and bad debt prevention.
• Experience managing a portfolio of customers in a B2B environment.
• Ability to analyze aging reports, collection trends, and account payment performance.
• Experience with ERP systems such as SAP S/4HANA, SAP ECC, Oracle, JDE, or similar platforms.
• Advanced Microsoft Excel skills.
• Strong communication, negotiation, and problem-solving abilities.
• Ability to work independently while managing multiple priorities and deadlines.
• Customer-focused approach with strong stakeholder management skills.
• English – Professional working proficiency (required)
• Spanish – Professional working proficiency (required)
• Italian – Professional working proficiency (required)

What you’ll do

• Manage an assigned portfolio of customer accounts and perform proactive collection activities.
• Contact customers via phone, email, and virtual meetings to secure timely payment of outstanding invoices.
• Monitor and manage overdue accounts, ensuring appropriate follow-up actions are completed.
• Review and analyze aging reports to identify collection priorities and risks.
• Track and manage customer payment commitments and promise-to-pay agreements.
• Investigate reasons for payment delays and collaborate with customers to resolve issues.
• Partner with Sales, Customer Service, Credit, and Finance teams to address collection obstacles.
• Prepare regular reports on overdue balances, collection performance, aging trends, and bad debt exposure.
• Support bad debt reviews, write-off processes, and collection escalations where necessary.
• Maintain accurate documentation of collection activities, customer interactions, disputes, and payment plans within company systems.
• Participate in month-end activities related to Accounts Receivable and collections reporting.
• Support continuous improvement initiatives aimed at reducing overdue receivables and improving collection efficiency.
• Ensure compliance with company policies, internal controls, and financial procedures.

About the position

About Carrier Carrier Global Corporation, global leader in intelligent climate and energy solutions, is committed to creating innovations that bring comfort, safety and sustainability to life. Through cutting-edge advancements in climate solutions such as temperature control, air quality and transportation, we improve lives, empower critical industries and ensure the safe transport of food, life-saving medicines and more. Since inventing modern air conditioning in 1902, we lead with purpose: enhancing the lives we live and the world we share. We continue to lead because of our world-class, inclusive workforce that puts the customer at the center of everything we do. For more information, visit corporate.carrier.com or follow Carrier on social media at @Carrier.

Benefits

• We offer a competitive total rewards package that may include other benefits and well‑being programs.
• Offerings vary by role and location and are designed to support employees’ health, security, and success.