Collections Analyst with Spanish and Italian (temporary contract)Ověřeno, že jde o reálnou pozici

Koho hledáme

• Bachelor's degree in Finance, Accounting, Business Administration, Economics, or a related field preferred.
• Minimum 2–5 years of experience in Collections, Accounts Receivable, Order-to-Cash (OTC), or Customer Finance.
• Strong understanding of collections processes, customer payment behavior, aging management, and bad debt prevention.
• Experience managing a portfolio of customers in a B2B environment.
• Ability to analyze aging reports, collection trends, and account payment performance.
• Experience with ERP systems such as SAP S/4HANA, SAP ECC, Oracle, JDE, or similar platforms.
• Advanced Microsoft Excel skills.
• Strong communication, negotiation, and problem-solving abilities.
• Ability to work independently while managing multiple priorities and deadlines.
• Customer-focused approach with strong stakeholder management skills.
• English – Professional working proficiency (required)
• Spanish – Professional working proficiency (required)
• Italian – Professional working proficiency (required)

Co budeš dělat

• Manage an assigned portfolio of customer accounts and perform proactive collection activities.
• Contact customers via phone, email, and virtual meetings to secure timely payment of outstanding invoices.
• Monitor and manage overdue accounts, ensuring appropriate follow-up actions are completed.
• Review and analyze aging reports to identify collection priorities and risks.
• Track and manage customer payment commitments and promise-to-pay agreements.
• Investigate reasons for payment delays and collaborate with customers to resolve issues.
• Partner with Sales, Customer Service, Credit, and Finance teams to address collection obstacles.
• Prepare regular reports on overdue balances, collection performance, aging trends, and bad debt exposure.
• Support bad debt reviews, write-off processes, and collection escalations where necessary.
• Maintain accurate documentation of collection activities, customer interactions, disputes, and payment plans within company systems.
• Participate in month-end activities related to Accounts Receivable and collections reporting.
• Support continuous improvement initiatives aimed at reducing overdue receivables and improving collection efficiency.
• Ensure compliance with company policies, internal controls, and financial procedures.

O pozici

About Carrier Carrier Global Corporation, global leader in intelligent climate and energy solutions, is committed to creating innovations that bring comfort, safety and sustainability to life. Through cutting-edge advancements in climate solutions such as temperature control, air quality and transportation, we improve lives, empower critical industries and ensure the safe transport of food, life-saving medicines and more. Since inventing modern air conditioning in 1902, we lead with purpose: enhancing the lives we live and the world we share. We continue to lead because of our world-class, inclusive workforce that puts the customer at the center of everything we do. For more information, visit corporate.carrier.com or follow Carrier on social media at @Carrier.

Benefity

• We offer a competitive total rewards package that may include other benefits and well‑being programs.
• Offerings vary by role and location and are designed to support employees’ health, security, and success.