O pozici
Would you like to build a career in a leading multinational IT company?
We are looking for a proactive Salesforce Administrator to join our internal process team and help us manage, optimize, and evolve our Salesforce environment. In this role, you will be responsible for the administration, configuration, and continuous improvement of Salesforce, while partnering with business teams to design and implement scalable solutions that improve workflows, data quality, reporting, and overall user experience.
Since 2007, MMDSmart has been a leading supplier in cloud communications, delivering game-changing IT products to businesses in over 100 countries. Our success is fueled by the inspiration and innovative ideas of our team members, encouraging their growth and impacting our Messaging and Voice solutions. These empower our clients to communicate more effectively with their customers. Don’t miss this chance to excel in a rapidly expanding tech company, where your potential and ambitions are not just recognized, but celebrated.
Co budeš dělat
- Administer and configure Salesforce (Sales and Service Cloud) platforms.
- Manage user access, including profiles, roles, permission sets, and security hierarchy.
- Create and maintain custom objects, fields, page layouts, and Lightning Record Pages to support business processes.
- Develop and maintain automation processes using Salesforce Flow, assignment rules, and validation rules.
- Assist in integrating Salesforce with existing tools (Jira, Mautic, Google Workspace, etc.).
- Support, train, and onboard users on Salesforce best practices and system functionality.
- Conduct regular system audits to ensure data integrity and track key sales/support KPIs through reports and dashboards.