O pozici
Broadpin is seeking a Junior First Line Support professional to join our Western Europe team. This role is ideal for someone starting their career in IT support and looking to develop their skills in a dynamic international environment.
Co budeš dělat
- As a Junior First Line Support technician, you will be the first point of contact for our customers in resolving IT-related issues, providing timely and effective assistance.
- You will work closely with senior team members to escalate and resolve more complex problems.
Koho hledáme
- Basic knowledge of IT systems and a strong interest in IT support.
- Fluency and good communication skills in English is essential.
- Customer-oriented with a patient and friendly approach.
- Ability to work well in a team as well as independently.
- Willingness to learn and develop IT skills.
- Availability to work shifts and flexible hours as required.
- Problem-solving mindset and ability to follow established procedures accurately.
- Experience with ticketing systems is a bonus but not mandatory.
Benefity
- A wide range of competitive employee benefits
- A great deal of flexibility to working from home
- Training and development opportunities, personally as well as professionally
- A fun, fast-paced, and international environment