O pozici
Sinch is pioneering the way the world communicates. More than 175,000 businesses
- including Google, Uber, Paypal, Visa, Tinder, and many others - rely on
Sinch's Customer Communications Cloud to power engaging customer experiences
through mobile messaging, voice, and email.
Whether you need to verify users or craft omnichannel campaigns, Sinch makes it
easy. Our AI-infused Super Network, APIs, and applications ensure you can
connect with your customers reliably and securely, at every step of their
journey.
At Sinch we "Dream Big", "Win Together", "Keep it simple", and "Make it Happen".
These values are our foundation!
About the role
The Revenue Enablement team is on a mission to equip our customer-facing teams
with the skills, knowledge, and tools they need to win. We are looking for a
dynamic and experienced Enablement Facilitator to be the face of enablement in
the EMEA Region.
You are a passionate educator and coach who thrives on helping others succeed.
In this role, you will be the critical bridge between our global enablement
strategy and local go-to-market execution. You will be responsible for
delivering high-impact training, providing hands-on coaching to individual
contributors and their managers, and ensuring our customer-facing teams are
confident and competent in their roles. If you are passionate about sales, an
expert facilitator, and love being in the field helping teams win, this role is
for you.
Co budeš dělat
- Be the Regional Enablement Partner: Act as the primary enablement point of contact for the region. Build strong relationships with GTM leadership and customer-facing teams to understand their needs, challenges, and the nuances of their local markets and co-create enablement strategies that align to regional business priorities.
- Facilitate with Excellence: Lead engaging and interactive workshops (both in-person and virtual) for Individual contributors and managers on our core sales methodologies, product knowledge, enablement systems, and new hire onboarding programs.
- Coach for Performance: Provide impactful 1:1 and group coaching to individual contributors and front-line managers, helping them bridge the gap between learning and doing. You will guide them in applying new skills to live deals and drive measurable performance improvements in deal velocity, win rates, and quota attainment.
- Drive Global-to-Local Relevance: Adapt and tailor global enablement programs to ensure they are highly relevant and effective for the regional market, language, and culture.
- Champion the Voice of the Field: Actively gather, synthesize, and report feedback from the field to the global enablement team, providing critical insights that inform and improve our overall strategy, content, and programs.
- Leverage Best Practices, Tools & AI: Apply industry best practices, modern enablement tools, proven methodologies, and AI-driven solutions to design, deliver, and continuously improve enablement programs, driving scalable and measurable outcomes.
- Increase Program Adoption & Impact: Serve as a direct line of support for our customer-facing teams answering their questions, reinforcing key concepts, and driving the adoption of new skills and tools to maximize the impact of our initiatives.
Koho hledáme
- Exceptional Facilitation & Engagement: Master of managing a room (both virtual and live) and fostering an inclusive environment. You use advanced techniques to engage learners, encourage participation, peer practice sharing, and ensure learning objectives are met.
- Making Feedback Actionable: Proven ability to provide direct, constructive, and motivational feedback and create accountability to act on those recommendations. You can effectively coach both individual contributors and managers to improve performance and develop their skills.
- Strong Business & Sales Acumen: Significant experience in a B2B sales role and a deep understanding of the sales process, methodologies, and challenges. You can credibly "talk shop" with even the most senior sellers.
- World-Class Communication: Possess outstanding communication and presentation skills, with the ability to articulate complex concepts clearly and persuasively to a variety of audiences.
- Stakeholder Management: Excel at building relationships and credibility with stakeholders at all levels, from individual sellers
Benefity
- We offer a competitive salary package including performance-based bonus, flexible working conditions, and generous holiday allowance.
- Our benefits package includes a pension plan, health insurance, lunch vouchers, and an employee assistance program.
- We foster a culture of continuous learning and development, offering numerous opportunities for personal and professional growth.
