O pozici
About Outreach
Outreach, founded in 2014, is the only complete agentic AI platform for revenue teams. Outreach infuses agentic AI, conversation intelligence, and assistive AI to power hundreds of use cases across revenue motions. From new logo prospecting to expansions, deal acceleration, driving retention, and forecasting, Outreach AI automates workflows and frees sellers to focus on more strategic conversations and actions. Revenue leaders benefit from connected account visibility, performance insights, and higher forecasting accuracy across every GTM team. World leading enterprise organizations use Outreach to power their revenue teams, including Databricks, SAP, Siemens, and Verizon to name a few.
About the Team
The mission of the Email + Calendar Services (ECS) team is to deliver the microservice constellation that supports Outreach's email and calendar experience all the way through - from compose and smart scheduling to send, telemetry, and sync back to the platform. Our team processes millions of emails every day.
The ECS team focuses on building reliable and performant services that connect Outreach to customers’ email providers (Microsoft 365, Gmail, Exchange, Zoom) to send, sync and analyze email communication. This enables our customers to efficiently and effectively communicate and turns the millions of emails sent into valuable insights to help progress deals forward.
The team also supports the Email & Calendar Experiences team to provide ways to create, manage and organize content used in communications.
Co budeš dělat
- Hands-on technical depth - you still read code, review designs, and can pair with the on-call engineer during a production incident
- Lead, coach and mentor a team of up§ to 8 engineers; continue building a culture of growth, impact and trust
- Drive operational excellence - own SLOs and deliverability metrics, run a clean on-call rotation, and protect the right balance between KTLO/reliability work and new feature delivery
- Stay close to the technical detail - participate in design reviews, contribute to architecture decisions, drive down tech debt, and be able to answer detailed questions about your team's services and their failure modes
- Own career development for your engineers
Koho hledáme
- You will lead a team of up to 8 engineers building services where reliability, deliverability, observability and security/privacy compliance are non-negotiable.
- You'll partner closely with Product Management, the SRE organization, the Security team, and the Email & Calendar Experiences team to conceptualize, design and deliver.
- This is not a Jira-shepherd role. We want an EM who stays close to the code - who can debate architecture trade-offs, drive tech-debt down, raise the technical bar in design reviews, and grow senior engineers because they earn their trust on the technical fundamentals as well as the people ones.
- If you've been an engineering manager long enough to know you still want to be in the room for the hard technical decisions, this is for you.
Benefity
- with Program Health Plus
- ● Life insurance at 2x annual salary
- ● 5.000 CZK monthly allowance for meal vouchers, flexipasses and other personal expenses
- ● 16 weeks of annual top up maternity leave pay or 8 weeks of fully paid paternity leave
- ● Opportunity to be part of company success via the RSU program
- ● Diversity and inclusion programs that promote employee resource groups like OWN+ (Outreach Women's Network), Adelante (Latinx community), OBX (Outreach Black Connection), Mosaic (AAPI community), Pride (LGBTQIA+), Gender+, Disability Community, and Veterans/Military
- ● Employee referral bonuses to encourage the addition of great new people to the team
- ● Fun company and team outings because we play just as hard as we work
