Infrastructure Operations Manager — Serco | Joboostr

Přeskočit na hlavní obsah

Infrastructure Operations Manager — Serco | Joboostr

5 386 nabídek nalezeno

Chytré hledání

Associate Advanced Buyer

Resideo

Česko, Brno

Dnes

Backend PHP Developer

CapsLock

ČeskoRemote

Dnes

Commercial AI and Analytics Engagement Director

MSD

Česko, Praha

Dnes

Communications Manager, Eastern Europe and Mediterranean (he...

Kone

Česko, Praha

Dnes

Senior Software Development Engineer, Team Leader

Mitsubishi Electric Iconics Digital Solutions

Česko, Plzeň

110 000 Kč – 180 000 Kč / měsíc

před 1 dnem

RPA Developer

Deloitte

Česko, Brno, Praha

před 1 dnem

Slovak Speaking CS Role for Hospitality Department - Remote...

Mercier Consultancy

ČeskoRemote

před 1 dnem

Slovak speaking Travel Customer Support Associates for booki...

Mercier Consultancy

ČeskoRemote

před 1 dnem

Slovak Customer Service Agent For Booking.com in Greece - Re...

Mercier Consultancy

ČeskoRemote

před 1 dnem

Czech Speaking CS Role for Hospitality Department - Remote W...

Mercier Consultancy

ČeskoRemote

před 1 dnem

Czech speaking Travel Customer Support Associates for bookin...

Mercier Consultancy

ČeskoRemote

před 1 dnem

Czech Speaking Reservations Agent For Booking.com - Work any...

Mercier Consultancy

ČeskoRemote

před 1 dnem

Firmware Engineer II

Resideo

Česko, Brno

před 1 dnem

Securities Financing Specialist (f/m/d) (Prague, CZ)

Deutsche Börse Group

Česko, Praha

před 1 dnem

Senior Compliance Analyst

Lithic

ČeskoRemote

86 000 US$ – 140 000 US$ / rok

před 1 dnem

Procurement Director

Vertice

Česko, Brno

před 1 dnem

Staff ML Engineer-Prague

Versant

Česko, Praha

2 403 500 Kč – 2 926 000 Kč / rok

před 1 dnem

Senior AI Engineer-Prague

Versant

Česko, Praha

2 403 500 Kč – 2 926 000 Kč / rok

před 1 dnem

Regional Medical Director (0, 0, 0)

HIPRA

Remote

před 1 dnem

CRM Manager (ManyChat)

Ruby Labs

AlbánieRemote

před 1 dnem

Business Manager IAM Off-Highway (m/f/d)

ZF Friedrichshafen

Česko, Plzeň

před 1 dnem

Graphic Designer, Data Visualization (Remote, Contract)

INFUSE

Remote

před 1 dnem

HR Specialist

Usercentrics

Česko, Praha

před 1 dnem

Ekonomicko-administrativní support - student/ka (m/ž/n) - Jo...

Siemens Industry Software

Česko, Praha

před 1 dnem

Customer IT Support Specialist - Middle+

Plata Card

Remote

před 1 dnem

Operational Buyer, Indirect Procurement (m/f)

Yunex Traffic

Česko, Praha, Brno

před 1 dnem

Global Category Lead Electronics (m/f)

Yunex Traffic

Česko, Praha, Brno

před 1 dnem

Social Media Manager

Ruby Labs

ČeskoRemote

před 1 dnem

Junior Application Developer- Cloud FullStack

IBM

Česko, Praha

před 1 dnem

Senior Platform Architect

Axelera AI

ČeskoRemote

před 1 dnem

Infrastructure Operations Manager

Serco

Česko, Prahapřed 18 dny

Mám zájem Přizpůsobit životopis

O pozici

Purpose of the RoleThe Infrastructure Ops Manager leads Platform Services & FinOps for the Serco Europe cloud platform, reporting to the Head of Architecture Europe. The role ensures effective operational governance, service performance, financial management and continuous improvement. The position translates technology strategy into operational processes, governance and measurable outcomes, acting as the primary operational owner of the cloud platform. It ensures collaboration between Architecture, Engineering, Operations and third-party providers to deliver agreed service outcomes and coordinates internal teams and external providers.

Co budeš dělat

Platform Governance & Operating Model Define and maintain the cloud platform operating model Establish governance processes, operational controls and service management practices Align architecture decisions with operations and business objectives Drive standardisation, maturity and continuous improvement Maintain up-to-date operational documentation and governance artefacts
Service Management & Operational Performance Own platform service performance and reliability Define and monitor SLAs, OLAs, KPIs and service metrics Coordinate service transition, readiness and acceptance Lead service reviews and continuous improvement initiatives Manage major incidents, escalations and service requests Ensure clear ownership, progress tracking and stakeholder communication
Team Leadership & Coordination Lead and develop the Platform Services & FinOps function Coordinate internal roles (Solution Architect, Cloud Engineer, Workplace & Identity Engineer, Automation & Operations Engineer) Prioritise and assign work across the platform team Coordinate external MSPs and partners in line with the Serco Europe RACI matrix Ensure accountability, clear hand-offs and effective collaboration Support team development and foster a culture of operational excellence and continuous improvement
Stakeholder & Supplier Management Act as the primary operational interface across Architecture, Engineering, MSPs and business stakeholders Govern service delivery across internal and external providers Facilitate governance forums, service reviews and supplier performance reviews Manage supplier relationships and stakeholder expectations Provide reporting on performance, risks, costs and improvements Act as escalation point for ICT teams and ensure effective resolution tracking Maintain strong relationships across Serco Europe ICT functions
FinOps & Cost Governance Own the financial governance of the Serco Europe cloud platform. Drive cost transparency, optimisation and accountability across Azure, Microsoft 365 and associated cloud services. Lead cloud consumption analysis, forecasting, budgeting and cost reporting activities. Establish and maintain chargeback and showback models where appropriate. Support business cases, investment decisions and budget planning through financial and consumption insights. Monitor and optimise emerging consumption areas including AI, data and platform services. Promote a cost-aware culture across technology teams and stakeholders.

Koho hledáme

Experience leading platform/service teams in a cloud environment within a large organisation
Experience managing internal teams and third-party providers within governance frameworks
Strong background in service management, operational governance and stakeholder engagement
Experience with KPIs, SLAs and continuous improvement frameworks
Demonstrated leadership and team coordination skills
Ability to translate strategy into operational outcomes
Experience working across multiple stakeholders and suppliers
Strong communication, planning and organisational skills
Degree in Computer Science or similar
Good English (mandatory)

Senior