O pozici
The Director - Rewards & HR Service Delivery is accountable for the end-to-end ownership of the Reward (Compensation& Benefits), product line delivered on Workday (Compensation and Adv Comp), Benifix (MYTR), Equatex, Global Mobility and Service Now (HRSD) and portfolio relevant integration including strategy, design, BAU operations, change delivery, project execution, release management, and audit readiness.
This role acts as the single accountable owner ensuring solutions are product-led, scalable, compliant, user-centric, and continuously improved, while leading a team of Product Owners, Business Analyst, Business Advisors, and Product Experts.
Co budeš dělat
- This role owns the entire product lifecycle , not just design or delivery:
Product strategy & roadmap
Day-to-day BAU operations
Enhancements & change demand
Large transformation projects
Release & deployment management
Risk, audit, and compliance outcomes
Country Engagement and stakeholder management
End-to-end product ownership (BAU + change + projects)
Own the overall product portfolio for Rewar
- Product-based governance & operating model
Establish and run product-based governance for P&O platforms:
Clear product boundaries
Defined ownership and decision rights
Intake and prioritization model
Ensure consistency across:
Design standards
Ways of working
Release cadence
Act as the design and governance authority for all Product and align with respective Product Director to support the same.
- Solution design & architecture authority
Own end-to-end solution design for all Product portfolio use cases-.
Ensure designs are User-centric, Secure and privacy-aware, Scalable across geographies, Aligned to enterprise product architecture.
Approve and govern Governance models, Data usage and access, AI-enabled capabilities, Prevent solution sprawl and one-off customization.
- Release, deployment & change management
Own the end-to-end release management strategy under the portfolio.
Define and govern Release calendars, Environment strategy, Deployment controls, Change impact management.
Ensure predictable, low-risk releases across BAU fixes, enhancements, and projects.
Partner with DDIT and vendors and GPO and business stakeholder to ensure operational excellence.
- Audit, risk & compliance accountability
Act as the single accountable owner for the portfolio system audits .
Ensure continuous compliance with Internal controls, Data privacy and security requirements, HR and regulatory obligations.
Maintain strong:
Audit trails
Design documentation
Change and release records
Proactively identify and remediate control gaps before audit events.
- Team leadership & capability building
Lead, coach, and develop a team of Product Owners, Product Experts / Platform Specialists/Business Analyst/Advisor.
Set clear expectations around End-to-end product accountability, Design quality and governance & Outcome-based delivery
Build a strong product culture :
Business-outcome focused
User-led
Governed but not bureaucratic
- Stakeholder & vendor leadership
Act as the senior face of the Rewards and HRSD platform to:
P&O leadership
DDIT and GPOs
Risk, Legal, and Audit
Own relationships with system integrators and vendors:
Delivery quality
Commercial performance
Knowledge transfer
Resolve prioritization and ownership conflicts decisively.
Koho hledáme
- Bachelor’s degree (Engineering preferred) with minimum 15 years of experience with 5 + years of Senior leadership experience owning Workday Compensation, Benefits, Adv Compensation, SAP HR and Service Now HRSD.
- Proven accountability for BAU + change + transformation delivery in enabling HR teams in Global organizations.
- Strong product governance and operating model experience
- Deep understanding of:
Service Delivery Management
HR Service Delivery
Workflow and case management
Release and deployment governance
Design and Deployment expertise in Workday Product as a leader who can guide PO and PE on product improvement.
- Experience owning system audit outcomes
- Provide a clear vision to Novartis HR in terms of AI enablement and lead the journey.
- Strong people leadership capability
- Strong knowledge on RFI, RFP and vendor and product evaluation.
