O pozici
Operational
Works closely with other employees in a friendly and flexible manner, focusing on the overall success of the hotel and guest satisfaction.
Cooperates with other departments in a supportive and flexible way.
Co budeš dělat
- Carries out and completes all maintenance work/requests according to schedule, ensuring high quality workmanship, with special attention to guest-related tasks.
- Operates assigned machinery/equipment or “plant” to ensure continuous and consistent operation.
- Handles verification, storage, and use of all incoming goods according to established policies and procedures.
- Inspects, maintains, and services all AHUs (Air Handling Units).
- Handles guest air-conditioning requests in accordance with standards and procedures.
- Inspects, repairs, and maintains all refrigeration equipment.
- Maintains required data logs at frequencies determined by engineers.
- Prevents hazards and complies with all local regulations and legislation.
- Properly uses and maintains all electrical tools.
- Submits requests to the Engineering Team Leader for parts and consumables.
- Maintains cleanliness of all work areas and protects surroundings while performing duties.
- Ensures effective energy-saving measures in operational areas.
- Ensures functionality of fire, life safety, and security systems.
- Performs emergency procedures related to fire, life, and safety (e.g., fire alarm response, elevator rescue).
- Ensures timely completion of work orders and preventive maintenance tasks.
- Reports any abnormalities in safety equipment or installations to the Engineering Team Leader.
- Assists other technicians as requested by supervisors.
- Customer Service
Provides courteous and professional service at all times.
- Handles guest and employee inquiries courteously and efficiently; reports complaints or issues when no immediate solution is available, ensuring prompt follow-up.
- Maintains positive interactions with guests and colleagues, fostering good working relationships.