O pozici
Envista is a dental corporation and we partner with dental professionals who do more than create healthy, beautiful smiles—they create confidence. To achieve their goals, they need a champion. They need someone who will be there for them, side by side and end to end. Within the group, Ormco is an orthodontics business, currently looking for a Customer Service Representative.
Co budeš dělat
- In this role you will be responsible for providing customer service to dental professionals.
- Together with 8 team members you will be supporting German speaking market
- Act as a primary point of contact for our clients and commercial teams
- Big part of your day will be order management- receiving, monitoring, and processing customer orders in Oracle
- You will also handle complaints or any other requests from our clients
- You can expect receiving requests primarily via email (CRM) or phone
Koho hledáme
- Fluent German and fluent English language
- Customer centric approach
- Good communication skills (efficient, friendly and positive)
- Curiosity and drive for continuous improvement
- Experience or ability to learn CRM and ERP tools
- Organizational skills and attention to details
Benefity
- WELL certified offices we’re the only office in CEE with Platinum certification in WELL (program that guarantees and monitors highest quality in physical office environment (used materials, quality of air/water, room temperature...) initiatives supporting mental wellbeing of employees (casual dress code, webinars, sport challenges)
- Ulekare.cz – medical support for you and your family (24/7 medical consultation, appointments, vaccinations)
- 25 days of vacation
- 4 paid sick days
- Meal vouchers
- Hybrid work model
- Contribution to wellness and leisure activities - Multisport and Edenred
- Retirement plan contribution and life insurance
- Language courses
- Employee Assistance Program - free consultations in mental health, legal and financial areas for you and your family members
- Company discounts
- Attractive work environment in Prague 8 – Libeň
- Free parking in the office
