O pozici
Expedia Group brands power global travel for everyone, everywhere. We design cutting-edge tech to make travel smoother and more memorable, and we create groundbreaking solutions for our partners. Our diverse, vibrant, and welcoming community is essential in driving our success. Why Join Us? To shape the future of travel, people must come first. Guided by our Values and Leadership Agreements, we foster an open culture where everyone belongs, differences are celebrated and know that when one of us wins, we all win. We provide a full benefits package, including exciting travel perks, generous time-off, parental leave, a flexible work model (with some pretty cool offices), and career development resources, all to fuel our employees' passion for travel and ensure a rewarding career journey. We’re building a more open world. Join us.
Co budeš dělat
- Coaches and supports customers* to be more successful on the company's platform, increasing value through comprehensive commercial conversations and interactions.
- Begins developing relationships with customer* or their account team, including key buyers/decision makers.
- Assists in creating opportunities (e.g., progress meetings, fact-finding/exploratory meetings) to build customer* account.
- Develops understanding of customer’s* business issues through appropriate organization channels.
- Recommends products, services, and insights that will meet customer* needs.
- Completes basic account plans that outline tactics to acquire and/or maintain business.
- Acquires a basic understanding of how the department operates and fits into the larger organization.
- Develops awareness of the policies, practices, trends, and information (including competitor information) that impact the organization and its customers*.
- Develops a basic understanding of the financial impact of decisions/solutions on the organization and its customers*.
- Guides accounts to valuable insights and presents insights that can benefit account and organization.
- Gathers data/information on potential ideas and solutions to address a business need.
- May document components of a business case for change at the direction of more senior colleagues.
- Develops a working knowledge of the company’s standard contract terms and conditions by reading product literature, contracts, and asking questions of peers.
- Learns when to partner with legal resources to modify or adjust standard contract terms.
- Learns the contract negotiation process and how to complete contractual arrangements.
- Exchanges simple information in straightforward situations to gain the support of others.
- Proactively seeks help from a manager when needed to address areas of difference and ensure agreements among all parties.
- Assists in conducting straightforward cost, benefit, and risk analyses of possible solutions and the implications not reaching an agreement.
- Identifies the key stakeholders in decision making for the account.
- Develops understanding of standard offerings and major areas of expertise.
- Builds a working knowledge of products, technologies, offerings, etc., within scope of responsibility.
- Develops a broad understanding of competitors’ standard products and services.
- Understands the value and application of products, technologies, and offerings to accounts and organization.
- Understands the importance of developing rapport and maintaining ongoing business relationships with colleagues and external customers*.
- Learns about customer's* key leaders/decision makers from internal customer relationship management system.
- Develops basic understanding of customer's* industry and competitive market and/or uses company's tools to access market-specific information and insight.
- Attends meetings with customers* to understand needs and expectations.
- Learns the metrics to assess the performance of products, services, and solutions against customer* needs/expectations.
- Develops key value proposition statements, case studies, or uses proof points to demonstrate the value of the company’s products, services, and solutions.
Koho hledáme
- Experience 0-2 years
- Education Bachelor's or equivalent experience
- Functional/ Technical Skills Proficiency in English + Italian (written and spoken)
- Proficient communicator
- Growing knowledge of sales techniques
- Some account management experience preferred
Benefity
- We provide a full benefits package, including exciting travel perks, generous time-off, parental leave, a flexible work model (with some pretty cool offices), and career development resources, all to fuel our employees' passion for travel and ensure a rewarding career journey.
- Expedia Group is proud to offer a wide range of benefits to support employees and their families, including medical/dental/vision, paid time off, and an Employee Assistance Program.
- To fuel each employee’s passion for travel, we offer a wellness & travel reimbursement, travel discounts, and an International Airlines Travel Agent (IATAN) membership.
