HRIS Implementation Specialist

Who we’re looking for

• 2-4 years' experience implementing HR systems, HRIS platforms or business software
• Experience working in HR, HRIS, implementation, customer success or professional services
• Good understanding of HR processes and employee lifecycle activities
• Experience gathering business requirements and configuring systems
• Comfortable working directly with clients
• Strong organisational and problem-solving skills
• Excellent communication and presentation skills
• Ability to manage multiple implementation projects simultaneously
• High attention to detail

What you’ll do

• Client Onboarding Support clients throughout their HR system implementation Attend project kick-off meetings and implementation workshops Build strong working relationships with clients and provide regular project updates Act as the day-to-day contact for implementation-related queries
• Requirements Gathering Understand each client's HR processes and business requirements Document agreed requirements and implementation decisions Recommend platform configuration to support client needs Work with internal specialists where more complex solutions are required
• System Configuration Configure HR workflows, employee records, organisational structures and system settings Support data imports and system integrations where required Assist with testing to ensure configurations meet business requirements Validate system setup before go-live
• Data Migration & Testing Support clients in preparing HR data for migration Validate imported data and identify any issues Coordinate user acceptance testing (UAT) Help resolve configuration or data issues during testing
• Training & Go-Live Deliver client training sessions and walkthroughs Prepare implementation documentation and user guides Support clients during go-live activities Assist with implementation sign-off and handover
• Project Delivery Keep project plans and documentation up to date Attend internal and client project meetings Track actions, risks and outstanding tasks Escalate issues to senior consultants where appropriate
• Continuous Improvement Contribute to implementation best practices and documentation Share lessons learned with the wider team Stay up to date with product enhancements and HR technology trends

About the position

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