Desktop Support EngineerVerified as a real position
ESP Global Services
Czechia, Praha7 days ago
- Posted
- Employment type
- Full-time
Salary range
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IT podporaActive DirectoryWindows / Office 365Síťové protokolyZáklady LAN-WAN výhodouSpolupráceČeština a angličtina C1-C2Praha
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Who we’re looking for
- 3+ years of experience providing IT infrastructure support, including hardware, software, and operating system troubleshooting
- Proficient Czech and English (C1 - C2)
- Good command of Windows O/S
- Microsoft Office 365 troubleshooting experience
- Wireless networking knowledge
- Understanding of network protocols, server hardware and configurations
- Experience with Active Directory
- Advantage: Basic knowledge of LAN-WAN setups and concepts
What you’ll do
- Install, troubleshoot, and repair desktops, laptops, and peripherals.
- Perform some Smart Hands support for networking hardware.
- Troubleshoot within Windows / iOS / Android OS support, software installations, and security updates.
- Manage Active Directory tasks.
- Troubleshoot basic network connectivity issues (LAN, WAN, VPN, Wi-Fi).
About the position
Join our team as an IT Support Engineer and support enterprise IT operations with hands-on troubleshooting of hardware, software, and network issues. This is a great opportunity for an early-career professional to develop your IT career. If you're working today as an IT helpdesk, IT support, onsite technical support, desktop support engineer, IT technician or ICT service desk, apply for your great next move. Your support helps keep global business running and makes a difference every day!
Benefits
- Continuous training and access to our ESP Learning Platform with pathways to certification.
- Meal allowance