O pozici
At Loxone, we are redefining smart homes and building automation. With more than 250,000 installations worldwide, our cutting-edge technology enables seamless solutions that make everyday life easier, safer, and more energy efficient.
To support our growth, we are looking for a Technical Support Specialist to take care of our partners and customers in Eastern and Southern Europe. In this role, you will combine technical expertise with customer-facing skills: troubleshooting issues, answering partner questions, testing solutions, and occasionally providing training. From hands-on problem solving to explaining system principles in a clear way – you’ll make sure our partners get the very best from Loxone technology. The perfect job for a very strong technically interested person.
Co budeš dělat
- Provide first-class technical support for partners and customers in your region
- Troubleshoot and resolve technical issues with Loxone products and solutions
- Test and validate solutions in collaboration with the technical team
- Support partners with training and guidance on Loxone systems
- Document issues and contribute to continuous improvement
Koho hledáme
- Strong enthuiasm for technical problems and how to solve them
- Excellent English (daily communication with partners)
- Genuine interest in technology and smart home/building automation
- Quick learner with structured thinking and strong attention to detail
- Willingness to work from our Prague or České Budějovice office (on-site role)
- Technical background or education (electronics, IT, automation) is a plus
- Experience in technical support or customer service is an advantage
Benefity
- We offer attractive benefits & working conditions so that you feel completely at ease and can achieve top-level professional performance.
- Together we aim to make the world more energy-efficient and sustainable with intelligent building automation.
- Unique, exciting and varied tasks and projects enable you to develop yourself both personally and professionally.
- We are proud of our culture, which is characterised by open and transparent communication.
- In addition, we offer flexible working hours and thus enable you to achieve a good work-life balance.
