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O pozici
At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com. As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit.
Co budeš dělat
- Account Analysis: Conduct comprehensive analysis of customer accounts within your portfolio and initiate proactive communication via email or phone to ensure timely payment of invoices.
- Account Ownership: Take full ownership of your accounts, ensuring that all master data information is accurate and up-to-date, refunds are processed promptly, and invoices are reconciled with payments.
- Credit Risk Evaluation: Assess credit risk associated with customer accounts, make recommendations on credit limits, and set them in accordance with established procedures.
- Compliance: Adhere to all relevant finance-related laws, regulations, and internal policies to maintain compliance in all actions.
- Order Releasing: Process order releases within the defined scope of authority to facilitate timely delivery to customers.
- Credit Report Management: Review credit reports and take necessary actions based on the information gathered to mitigate risk.
- Process Improvement: Proactively suggest and implement ideas to enhance and automate existing processes for efficiency and effectiveness.
- Credit Limit Reviews: Perform periodic reviews of customer credit limits with minimal direct supervision and make adjustments as necessary.
- Curiosity and Initiative: Exhibit a curious mindset, actively seeking knowledge and insights to improve performance and processes.
- Bad Debt Reserve Input: Contribute valuable input for the determination of the bad debt reserve based on account performance and projections.
- Cash Collection: Execute cash collection strategies for assigned regions and customers following defined procedures and applicable financial principles and regulations.
- Additional Tasks: Undertake other accounts receivable tasks as required by the business.
- Stakeholder Collaboration: Build and maintain strong relationships with stakeholders, including sales, customer service, and cash application teams, to foster cooperative working environments.
- Critical metric Achievement: Meet and exceed key performance indicators (KPIs) related to cash collection and accounts receivable management.
Koho hledáme
- Strong communication skills on the phone combined with a strong customer and service orientation.
- Experience in a similar role within finance, accounting, or customer service environments.
- Ability to work independently, requiring only occasional supervision.
- Proficient problem-solving skills to navigate difficult situations using sound judgment and a proactive sense of initiative.
- Exceptional attention to detail and a strong analytical mindset.
- Excellent analytical and communication skills.
- Demonstrated curiosity mindset focused on process improvement, actively seeking opportunities to enhance efficiency and effectiveness within the role.
- Proficient in English (written and oral) and Spanish
Benefity
- an annual bonus with set target (% of pay) depending on pay grade / location, where the actual amount is based on the employees’ and companies’ performance of the previous calendar year, or sales commissions.
- vacation days, parental leave for a minimum of 12 weeks, bereavement leave, caregiver leave, volunteer leave, well-being reimbursement, programs for financial, physical and mental health.
- service anniversary and recognition awards, and subject to the terms of their respective plans, employees - and in some location’s eligible dependents - can participate in several insurance plans.
