Koho hledáme
- Genuine interest in technology and how it works
- 2 to 10 years of real-world experience in IT operations, system administration, support engineering, DevOps, or SRE roles
- You have already troubleshooted real servers/databases/networks in production (not just lab or coursework)
- Comfortable with at least one scripting/programming language (PowerShell and/or Python)
- Understanding of SQL and relational databases
- Understanding of Kafka
- You get excited when you fix something manually the third time and immediately think “this should never reach a human again”
- Good English (written and spoken) – we are a global team
Co budeš dělat
- Take ownership of incidents escalated from the factories or detected by our systems
- Live troubleshooting on Windows/Linux servers, SQL queries, virtualization, Kubernetes clusters, networking, etc.
- Document root causes and turn them into reusable runbooks or code
- Build or extend internal tools, self-healing scripts, monitoring alerts, auto-remediation playbooks
- Turn the “I fixed it manually again” into “the robot fixes it from now on”
- Work with real production data at scale (Kafka streams, Grafana dashboards, large SQL/PostgreSQL databases)
- Ship code in C#, Python, PowerShell, Go, or whatever gets the job done best
- Continuously build & improve our observability, CI/CD pipelines, and infrastructure-as-code
O pozici
We run the global backbone of PC manufacturing & automation for one of the largest electronics manufacturers in the world.
Our team maintains 1,500+ servers and systems spread across factories worldwide. When something breaks or behaves strangely in a factory, production engineers open a ticket — or even better — our own monitoring detects it first, a robot starts troubleshooting, and in the best case it fixes the issue without any human ever waking up.
Right now ~90 % of incoming tickets are routed automatically, ~5 % of all incidents are detected proactively by us, and ~1 % are solved completely without human intervention.
Our mission for the next 2–3 years: turn those numbers upside-down and reach >50 % auto-detection and >30 % auto-resolution while keeping the factories running 24/7.
That means every team member spends part of the day firefighting and supporting the factories (real engineering support, not script-reading helpdesk) and the other part building the exact tools that will make the firefighting obsolete.
Benefity
- Real impact: every line of code you write directly affects hundreds of thousands of PCs built every day
- Perfect learning environment for juniors who want to grow extremely fast: you see production at scale, you break things, you fix things, you automate things
- Modern tools, greenfield automation projects, and senior colleagues who love mentoring
- Hybrid options - 3 days in office ( after you can work independently)