Koho hledáme
- Genuine passion for technology and how things work under the hood
- Strong junior (1–4 years of real-world experience) or mid-level (up to 7–10 years) in IT operations, system administration, support engineering, DevOps, or SRE
- Hands-on troubleshooting experience with servers, databases, or networks in production environments (lab/hobby projects also count if you’re a fast learner)
- Comfortable with at least one scripting language (PowerShell or Python preferred)
- Basic understanding of SQL and relational databases
- Familiarity (or strong interest in learning) Kafka and Kubernetes/container platforms
- You get excited when you fix something manually and immediately think: “This should be automated!”
- Good English (written and spoken) — we’re a global team
Co budeš dělat
- Take ownership of escalated incidents from factories or our monitoring systems
- Live troubleshooting on Windows/Linux servers, SQL databases, virtualization platforms, Kubernetes clusters, and networking
- Document root causes and convert them into reusable runbooks, scripts, or automated solutions
- Build and extend internal tools, self-healing scripts, monitoring alerts, and auto-remediation playbooks
- Turn repeated manual fixes into “the robot handles it from now on”
- Work with production data at scale (Kafka streams, Grafana dashboards, large SQL/PostgreSQL databases)
- Write code in C#, Python, PowerShell, Go — or whatever best solves the problem
- Improve our observability, CI/CD pipelines, and infrastructure-as-code
O pozici
We run the global backbone of PC manufacturing & automation for one of the largest electronics manufacturers in the world.
Our team maintains 1,500+ servers and systems across factories worldwide. When something breaks or behaves strangely, production engineers open a ticket — or better yet, our monitoring detects it first. A robot starts troubleshooting, and in the best cases, it fixes the issue automatically.
Right now ~90% of tickets are routed automatically, ~5% of incidents are detected proactively, and ~1% are fully auto-resolved. Our ambitious goal for the next 2–3 years: flip these numbers to >50% auto-detection and >30% auto-resolution, while keeping factories running 24/7.
Every team member spends roughly half their time supporting factories today (real engineering troubleshooting) and half building the automation tools that will reduce tomorrow’s firefighting. This is a true 50/50 role where you’ll grow fast by solving real problems at massive scale.
Benefity
- Real impact: Your work directly affects hundreds of thousands of PCs built every day
- Perfect environment for rapid growth — see production at global scale, break/fix/automate, and build production-grade skills quickly
- Modern tools, greenfield automation projects, and supportive senior mentors
- Hybrid work (3 days in office initially, then flexible once independent)
- Competitive salary + benefits