O pozici
Bloomreach is building the world’s premier agentic platform for personalization. We’re revolutionizing how businesses connect with their customers, building and deploying AI agents to personalize the entire customer journey.
We're taking autonomous search mainstream, making product discovery more intuitive and conversational for customers, and more profitable for businesses.
We’re making conversational shopping a reality, connecting every shopper with tailored guidance and product expertise — available on demand, at every touchpoint in their journey.
We're designing the future of autonomous marketing, taking the work out of workflows, and reclaiming the creative, strategic, and customer-first work marketers were always meant to do.
And we're building all of that on the intelligence of a single AI engine — Loomi AI — so that personalization isn't only autonomous…it's also consistent.From retail to financial services, hospitality to gaming, businesses use Bloomreach to drive higher growth and lasting loyalty. We power personalization for more than 1,400 global brands, including American Eagle, Sonepar, and Pandora.
Co budeš dělat
- Client integration & solution delivery
- Own the technical implementation of Bloomreach Discovery from kickoff to post–go-live transition for assigned projects.
- Collaborate with pre‑sales Solution Architects to understand committed scope and confirm the features and use cases that must be implemented on the customer’s site as part of handover.
- Product feed integration :
- Consult clients on how to model and generate their product catalogs for Discovery.
- Work with internal tools/teams to ensure feed data is correctly ingested, validated, and optimized in the Bloomreach platform.
- Pixel / tracking integration :
- Advise on implementing the Bloomreach pixel / Web SDK for behavioral tracking and events (search, browse, cart, purchase, etc.).
- Coordinate with internal engineering/analytics teams to validate that tracking data is received and mapped correctly.
- API integration :
- Guide client developers on using Bloomreach Discovery APIs (search, category, recommendations, autocomplete) to power storefront experiences.
- Provide reference implementations and patterns to address customer-specific use cases (e.g., multi‑site, multi‑language, complex merchandising logic).
- Dashboard & merchandising enablement :
- Configure and sanity-check account settings and integrations in the Discovery admin tools.
- Consult customers on how to use merchandising rules, boosting, and other tools to meet business goals.
- Quality assurance, go‑live, and transition
- Maintain a Go‑Live Health Checklist covering feed, tracking, APIs, search relevance, and dashboard configuration, and ensure all critical items are signed off before launch.
- Support go‑live cutover, monitoring performance and key events, and coordinating with internal teams to resolve any launch‑critical issues.
- After a defined hyper‑care period, transition the account to Support / Customer Success, ensuring that known issues, configuration, and project documentation are clearly handed over.
- Collaboration & internal improvements
Benefity
- Annual education budget to purchase education products (books, courses, certifications, etc.)*
- The Employee Assistance Program -- with counselors -- is available for non-work-related challenges.*
- Subscription to Calm - sleep and meditation app.*
- We organize ‘DisConnect’ days where Bloomreachers globally enjoy one additional day off each quarter, allowing us to unwind together and focus on activities away from the screen with our loved ones.
- We facilitate sports, yoga, and meditation opportunities for each other.
- Extended parental leave up to 26 calendar weeks for Primary Caregivers.*
- Restricted Stock Units or Stock Options are granted depending on a team member’s role, seniority, and location.*
- Everyone gets to participate in the company's success through the company performance bonus.*
- We offer an employee referral bonus of up to $3,000 paid out immediately after the new hire starts.
- We reward & celebrate work anniversaries -- Bloomversaries!*
